[Remote] Strategic Enablement Program Manager at Zip

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

4–7+ years of experience in a sales and/or enablement role ideally within procuretech
Proven track record designing and scaling effective programs within high growth companies
Experience working cross-functionally on complex projects with tight timelines
Ability to analyze data and incorporate insights into learning strategy
Excellent communication, relationship-building, and project management skills
Growth mindset, curiosity, and a passion for helping people develop their potential
Experience with the Zip as a platform (nice to have)
Facilitation, instructional design, and curriculum development skills (nice to have)
Familiarity with LetterAI or LMS systems (nice to have)
Knowledge of product GTM motions and sales productivity metrics (nice to have)

Responsibilities

Develop and own the learning journey post-onboarding for our Strategic Sales Team and other GTM support groups and own change management end to end
Design, implement, and optimize learning programs including technical enablement, leadership development, and first 90 day programs
Partner with subject-matter experts including PMM, Advisory, Services and Sales Leadership to build and maintain training content and other learning experiences
Identify skills gaps use data, feedback, and performance insights to recommend actionable development plans for teams and individuals
Own your learning journey using tools such as LMS platforms and learning analytics dashboards
Facilitate enablement sessions and workshops for employees and leaders at all levels
Measure program effectiveness using KPIs, feedback, and performance outcomes, and continuously iterate to improve
Design and implement competency frameworks including certification paths to ensure employees are meeting and beating goals

Zip

Provides buy now, pay later services

About Zip

Zip Co offers buy now, pay later (BNPL) services that allow consumers to make purchases and pay for them over time without interest. Its main products, Zip Pay and Zip Money, cater to different spending needs, with Zip Pay for everyday purchases and Zip Money for larger expenses. The service works by enabling users to shop at partnered retailers and manage their payments through a clear and transparent system, where they can see how much they owe and when payments are due. Unlike many competitors, Zip focuses on providing flexible payment options and a straightforward fee structure, generating revenue through merchant fees, late fees, and interest on select products. The company's goal is to simplify the purchasing process for consumers while expanding its market presence across various countries.

Sydney, AustraliaHeadquarters

2013Year Founded

$972.7KTotal Funding

IPOCompany Stage

Fintech, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Parental leave - Enjoy up to 20 weeks paid leave and return part-time on a full-time salary for 3 months!

Bonus scheme - We give you skin in the game through our various share incentive programs.

Family support - We support our ZipFam on their life journey through people policies and programs.

Volunteer leave - Use your paid volunteer leave to Zip it forward and create change in your community.

Reward & recognition - We love celebrating your wins and giving you the freedom to choose how you're rewarded.

Career growth - You'll be given clear progression pathways and transparent coaching so you can truly flourish.

Risks

Increased competition from tech giants like Apple could threaten Zip's market share.

Regulatory changes in Australia may impact Zip's profitability and operations.

Reliance on partners like Stripe ties Zip's success to their platform stability.

Differentiation

Zip offers interest-free BNPL services, enhancing consumer financial flexibility.

The company operates in diverse markets, including Australia, the US, and the UK.

Zip's partnerships with retailers improve shopping experiences and financial management for consumers.

Upsides

Zip's potential partnership with Apple could significantly boost its US market presence.

Integration with Stripe allows easy BNPL access for US merchants, expanding Zip's reach.

The rise of in-store BNPL usage in the US shows growing consumer adoption.

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