Job Description

Employment Type: Full-time Work Schedule: Standard (Mon-Fri) Environmental Conditions: Office

Position Overview

This role is crucial for crafting persuasive and engaging messaging that clearly conveys the importance of our mission and work. The ideal candidate will foster positive, productive relationships across the organization, connecting employees to the company's mission, culture vision, key projects, and initiatives. This position requires a proactive individual who can conduct assessments, execute strategies, manage collaborators, develop communication materials, and ensure effective deployment of plans. The successful candidate will thrive in a complex, evolving global environment, embrace ambiguity, and excel at aligning teams around common approaches and messages.

Responsibilities

• Support Global Client Services and Planning as the primary communication contact at strategic and tactical levels.
• Collaborate with the Organizational Effectiveness and Culture lead to support the deployment of communications strategy, processes, and playbooks.
• Lead projects to develop, deploy, and train the workforce in organizational change and communication standard methodologies.
• Provide ongoing support for the development and distribution of standard and special communications content.
• Assist with GCS&P iConnect on SharePoint.
• Manage the group's social content strategy through Office 365 apps like Viva Engage.

Knowledge, Skills & Abilities

• Education: Bachelor’s degree or equivalent experience in communications or a related field. Change Management certification preferred.
• Experience: Minimum 5 years of dynamic experience in corporate or employee communications, with an emphasis on change management and employee engagement initiatives.
• Communication Skills: Skilled in writing and editing content; creative with persuasive abilities and adept at simplifying complex ideas.
• Technical Proficiency: Technologically savvy (i.e., AI tools, Microsoft products, SharePoint, Viva Engage, efficiency apps, etc.) with a keen understanding of all types of communication channels.
• Project Management: Proven project management, organizational change, detail-orientation, and organizational skills with the ability to successfully balance multiple projects and navigate competing priorities.
• Interpersonal Skills: Ability to establish and maintain positive relationships at all levels in an organization.
• Problem-Solving: Sound and strategic problem-solving skills.
• Work Environment: Thrives in a fast-paced environment.
• Personal Attributes: Highly self-motivated, receptive to feedback, possesses a sense of humor, positive demeanor, and flexibility.