Kraken

Internal Communications Manager - Fixed Term

United States

$110,000 – $176,000Compensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Cryptocurrency, Financial ServicesIndustries

Position Overview

  • Location Type: Remote (US or Canada)
  • Job Type: Fixed-Term Contract
  • Salary: $110K - $176K
  • Duration: January 31, 2026

The Internal Communications Manager will play a critical role in aligning, inspiring, and activating Krakenites around the company’s mission of financial freedom and inclusion. This is a 100% remote role reporting to the Sr. Director of Internal Communications, collaborating closely with leadership, cross-functional teams, and the People team (Krakenite Experience / KX).

Requirements

  • 5+ years of experience in internal communications and change management.
  • Proven success partnering with People/HR teams on org-wide messaging and rollout of employee programs.
  • Exceptional written and verbal communication skills.
  • Strategic thinking and execution capabilities (brief to production to launch to measurement).
  • Comfortable in ambiguity.

Responsibilities

  • Lead planning and execution of internal communications that bring clarity, energy, and purpose to every message.
  • Own creation and distribution of content (videos, decks, Slack posts, events, etc.) to engage and activate Krakenites.
  • Partner with KX and key business leaders to drive internal understanding and adoption of critical people programs and change initiatives.
  • Help to optimize feedback loops: track comms effectiveness, iterate based on what works, and always push to raise the bar.
  • Champion our voice and values internally, ensuring comms are consistent, thoughtful, and aligned with the broader Kraken brand.
  • Operate with urgency and bias for action in West Coast US hours (or compatible timezone).
  • Take on additional projects that grow the impact and visibility of the internal comms function.

Application Instructions

  • Familiarize yourself with the Kraken Culture page: [Link to Kraken Culture Page - Not Provided]
  • Learn how to create a Kraken account here: [Link to Kraken Account Creation - Not Provided]
  • Please note this role is for a resource located in the US or Canada.

Company Information

  • Company: Kraken
  • Mission: To accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion.
  • Products: Kraken Pro, Desktop, Wallet, and Kraken Futures.
  • Values: Crypto conviction, mission-focused, industry pioneers.
  • Team: The Internal Communications team is a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. Krakenites are in 70+ countries, speaking over 50 languages.

Skills

Internal Communications
Communication
Organization
Collaboration
Engagement
Alignment
Inspiration

Kraken

Cryptocurrency exchange for buying and trading

About Kraken

Kraken is a cryptocurrency exchange platform that allows users to buy, sell, and trade various digital assets. It offers features that cater to both beginners and experienced traders, making it easy to navigate the cryptocurrency market. Users can execute trades with high liquidity, which means their transactions are completed quickly. The platform charges low transaction fees, sometimes as low as 0%, helping users keep more of their profits. Kraken also provides advanced charting tools to help investors track their investments effectively. Security is a major focus, with multiple protective measures in place to keep user assets safe. The platform supports 70 different asset pairs and is continuously expanding its offerings. Additionally, Kraken offers 24/7 global support to assist users with any questions or issues.

San Francisco, CaliforniaHeadquarters
2011Year Founded
$108.5MTotal Funding
SERIES_CCompany Stage
Crypto & Web3, Financial ServicesIndustries
501-1,000Employees

Benefits

Competitive salary and equity plan
401k contribution plan
Vacation & Generous PTO
Paid Tranings

Risks

Increased competition from Binance and Coinbase could impact Kraken's market share.
Regulatory scrutiny in the EU may raise Kraken's compliance costs.
The volatility of cryptocurrency prices can affect Kraken's revenue from transaction fees.

Differentiation

Kraken offers both spot and futures trading for over 40 digital assets.
The platform provides advanced charting tools for professional traders and technical analysts.
Kraken's 24/7 global support ensures assistance for users at any time.

Upsides

Kraken's acquisition of Staked enhances its staking services for consumers and institutions.
Sponsorship deals with major soccer clubs boost Kraken's visibility and brand recognition.
The rise of crypto derivatives attracts advanced traders to Kraken's sophisticated tools.

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