Strategic Clinical Advisor

Employment Type: [Not Specified] Location Type: [Not Specified] Salary: $106,400 - $138,400

Position Overview

Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people.

Reporting to the Sr. Director of Clinical Customer Success and in collaboration with Customer Success, Sales and Clinical Leadership teams, the Strategic Clinical Advisor is an expert consultant responsible for the strategic design and delivery of best-in-class workforce clinical programs and initiatives for some of the world’s more forward thinking employers.

Responsibilities

• Maintain a personal book of business of 10-12 customers up to $70M in revenue, including some of the world’s largest and most influential companies while serving as a clinical lead and behavioral health subject matter expert.
• Collaborate with Customer Success teams and leadership to find creative solutions for customers and ensure customer satisfaction and retention.
• Represent Spring Health in customer-facing meetings, presenting Spring Health’s clinical data, providing clinical product enhancement updates, and creating clinical strategy.

What Success Looks Like

• Achieve renewal targets for our Book of Business (BoB) by the end of 2025.
• Secure defined upsell revenue for our BoB by the end of 2025.
• Maintain proactive and organized client interactions.
• Enhance personal expertise and contribute to the organization's knowledge base.

Requirements

• Active Independent license (e.g., LCSW, LMFT, PsyD, LCPC etc.).
• Experience (5+ years) with health plan, benefits consulting, or account management.
• Subject matter expertise in Mental Health and EAP programs.
• Subject matter expertise in MHPAEA, ERISA, and other relevant healthcare regulations/requirements.
• Excitement about working in a rapidly changing organization.
• Ability to create and deliver “client ready” content with minimal direction.
• Excellent communication and collaboration skills.
• Excellent presentation skills.
• Willingness to travel up to 25%.

Company Information

Our Mission: To eliminate every barrier to mental health.

Spring Health partners with over 450 companies, including brands like Microsoft, Target, and Delta Airlines, providing mental health services to 10 million people globally. Our innovative platform generates a net positive ROI for employers and is the only company in our category with external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. With our latest Series E Funding, our current valuation has reached $3.3 billion.

Benefits

Spring Health offers a competitive total rewards package including stock options and benefits. Specific benefits include:

• Health
• [Additional benefits to be provided by recruiter]

Note: Benefits are subject to individual plan requirements and eligibility criteria.