Strategic Account Manager - Commercial Aircraft at Beta Technologies

South Burlington, Vermont, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Aviation, Aerospace, Advanced Air MobilityIndustries

Requirements

Passion for aviation
Exceptional communicator
Keen attention to detail
Passion for customer relations
Track record of providing exceptional customer service

Responsibilities

Administer and lead activities and obligations associated with contract execution, including decomposing requirements, executing deliverables, tracking performance, and ensuring full contractual performance for both BETA and customer
Scope the range of activation support needed for commercial aircraft customers and generate a framework for tailored application, including overall scope, schedule, resources, and integration needs
Collaborate with Activation support functions and Entry Into Service teams to pre-plan, develop, and maintain the project schedule through aircraft delivery and into initial and sustained operations
Distribute and maintain good order of all contracts and documents, including original agreements, attachments, correspondences, presentations, changes/deviations, amendments, payment schedules, and contractual notices
Maintain and document all pertinent customer and order details in the CRM and ERP, including Sales Order, configuration and options data, and change orders
Serve as the customer liaison for all technical and non-technical items within BETA
Manage revenue in-flow, including monitoring build milestones, invoicing pre-delivery/progress payments, and payment balance through transfer of title in accordance with contractual agreements
Quarterback the cross-BETA account team, lead account scrums, prepare contractual briefs and summaries, provide contextual and data-driven insights, and navigate escalations with BETA executive sponsors as necessary
Manage executive business reviews with the customer, lead regularly scheduled customer meetings and visits (on-site or off-site), and maintain long-term customer relationships

Skills

Account Management

Customer Relationship Management

Contract Administration

Project Management

Aviation

Aircraft Delivery

MRO

Stakeholder Management

Customer Service

Beta Technologies

Develops eVTOL aircraft and charging systems

About Beta Technologies

BETA Technologies develops electric vertical take-off and landing (eVTOL) aircraft and the charging infrastructure needed to support them. Their eVTOL aircraft are designed for both passenger and cargo transport, providing a sustainable alternative to traditional air travel. The company also installs and maintains charging systems, ensuring that clients have the necessary support for electric flight. BETA Technologies stands out from competitors by offering a comprehensive solution that includes both the aircraft and the infrastructure, catering to commercial airlines and logistics companies. The goal of BETA Technologies is to make air travel greener, safer, and more efficient, contributing to a significant reduction in carbon emissions in the aerospace sector.

South Burlington, VermontHeadquarters

2017Year Founded

$1,171.2MTotal Funding

SERIES_CCompany Stage

Automotive & Transportation, Energy, AerospaceIndustries

501-1,000Employees

Risks

Increased competition from companies like ORB Aerospace could impact Beta's market share.

Dependence on state funding poses risks if government priorities shift away from electric aviation.

Rapid technological advancements could render Beta's offerings obsolete without continuous innovation.

Differentiation

Beta Technologies focuses on clean aviation with electric aircraft and propulsion systems.

The company offers a comprehensive eVTOL ecosystem, including aircraft and charging infrastructure.

Beta Technologies targets commercial airlines and logistics companies for sustainable air transport solutions.

Upsides

Beta Technologies raised $318 million in Series C funding in October 2024.

The FAA's updated eVTOL certification processes benefit Beta Technologies' aircraft approval.

Increased interest in urban air mobility drives demand for Beta's eVTOL aircraft.

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