Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and leadership
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals
Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
Ability to work an assortment of days, evenings and weekends as needed
Confidence in engaging customers and promoting products
Willing to learn about new products and sales techniques
Automotive parts experience preferred
High school diploma or equivalent
Must have a valid driver's license with an acceptable driving record
Ability to frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance
Specific vision abilities: close vision, distance vision, color vision, depth perception and ability to adjust focus
Physical abilities: walking or standing predominantly; talk and hear; use hands and fingers to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl
Responsibilities
Pick, stage and safely deliver parts to pro customers
Pick up returns and cores
Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
Daily collection of credit accounts
Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
Assist in upselling and cross-selling products to increase average transaction value
Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
General stocking including truck stocking, back stock and cycle counts
Maintain knowledge of product inventory and new arrivals to assist with sales
Engage with walk-in customers to understand their needs and recommend appropriate parts or services