Regular, predictable, full attendance is an essential function of this job
Most of the time is spent moving about continuously on hard surfaces
Responsibilities
Stocks, rotates, and stores general merchandise and/or food
Ensures that all merchandise is fully stocked
Maintains display signage for all products. Creates labels and/or applies merchandise sales tags to items. Ensures all product labels and price tags are clear and visible
Handles damaged goods and spoiled products in accordance with company policies and procedures
Ensures the club is neat, clean, and organized. Performs general housekeeping duties, including removing trash and cardboard from the club
Maintains all club policies and procedures
Performs other duties as assigned, including working in other departments as needed
Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance
Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate
Ensure a safe and positive environment for our members and each other
Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals
Move with speed and agility in everything we do. Innovate and adapt so we can move as fast as the world around us
Maintain a friendly and positive attitude
Deliver service excellence through all points of contact. Resolve and deescalate to address every member concern
Daily commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA); Fast, Friendly Full, Fresh, Clean
Work as a team to deliver GOLD club standards daily. Work with commitment and pride to deliver GOLD- Grand opening look daily. All items stocked and promotional plans executed. Maintain visible accurate signage. Clean and organized, inside and out
Understand how to access and read production and/or financial performance reporting for your department. See the connection between consistent execution and the positive impact it can have on the business