Station Operations Manager at Ninja Van

Singapore

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Supply ChainIndustries

Requirements

5 to 8 years experience in logistics distribution or E-commerce fulfillment operations
Experience managing 10+ employees
Lead process improvements through Lean process, Kaizen, Six Sigma (Bonus)
Ability to thrive in a fast paced environment with tight deadlines
Enjoy doing analytical work and using data to provide workable/practical solutions
Track record of taking ownership and driving results
Bachelors degree in Engineering, Operations or related Field
Lean six sigma green belt is a plus
Analytical ability, Creative Thinking, Problem Solving, Adaptability, Communication, Leadership, Time Management, Project Management, and Budget/Cost Awareness
Strong Verbal and written communication skills
Good command of English

Responsibilities

Ensure there are no ageing parcels in the station
Ensure that FIFO is accurately followed
Monitor and analyze factors that contribute to ageing using Lean tools
Implement operations strategies to improve CPP in the station
Plan and track local station CPP performance and route type to formulate new cost saving ideas in collaboration with the HQ performance management team
Implement operations strategies to improve Last Mile station cost using Lean methodologies to improve workflows
Identify local station areas for improvement and implement strategies to ensure Last Mile speed and SLA targets are met
Developing performance goals and objectives (for subordinates) to ensure accuracy of delivery and quality of delivery
Partnering with the management team to establish and maintain standards
Proactively identifying and leading process improvement initiatives by leveraging on Lean Tools within the purview of your station
Building and executing productivity plans by reviewing work forecasts and determining productivity requirements
Leading and developing a team of supervisors
Communicating policies to associates and act as the primary information source for the team
Work closely with your team on the station floor to solve problems and remove barriers

Skills

Key technologies and capabilities for this role

Lean ToolsFIFOOperations ManagementPerformance AnalysisProcess ImprovementTeam LeadershipProductivity PlanningCost OptimizationSLA ManagementWorkflow Optimization

Questions & Answers

Common questions about this position

What experience is required for the Station Operations Manager role?

Candidates need 5 to 8 years of experience in logistics distribution or E-commerce fulfillment operations, experience managing 10+ employees, and a Bachelor's degree in Engineering, Operations or related field. Lean Six Sigma Green Belt is a plus.

What key skills are needed for this position?

Required skills include analytical ability, creative thinking, problem solving, adaptability, communication, leadership, time management, project management, and budget/cost awareness. Strong verbal and written communication skills and good command of English are also essential.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this a remote position or does it require on-site work?

This is a hands-on role that requires working closely with your team on the station floor.

What makes a strong candidate for the Station Operations Manager position?

Strong candidates have a track record of taking ownership and driving results, ability to lead process improvements through Lean, Kaizen, or Six Sigma, and thrive in a fast-paced environment with tight deadlines while enjoying analytical work.

Ninja Van

Technology-enabled logistics and delivery services

About Ninja Van

Ninja Van provides delivery services in Southeast Asia, catering to both businesses and individuals. The company focuses on creating a simple and efficient delivery experience through its technology platform, which enables real-time tracking of parcels and allows customers to schedule deliveries at their convenience. Ninja Van operates a wide network of drop-off and pick-up points to enhance accessibility. The company generates revenue by charging delivery fees based on parcel size, weight, and distance, and also offers additional services like cash on delivery. Unlike many competitors, Ninja Van emphasizes customer service and a user-friendly experience, making it a significant player in the region's logistics market.

Singapore, SingaporeHeadquarters

2014Year Founded

$947.9MTotal Funding

DEBTCompany Stage

Automotive & Transportation, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Competitive income compared to the market

Tet bonus , Performance review from 1 - 4 months

Paid social insurance based on full salary

12 days annual leave, 5 days sick leave (with full salary)

High-class AON Health Insurance for manager level

Year End Party, annual Townhall Ceremony

Annual company trip

Attractive team-building activities

Provide laptop for employees

Risks

Increased competition from startups like Toki threatens market share.

Recent layoffs in the tech team may hinder innovation and technology advancement.

Reliance on revolving credit facility suggests potential cash flow challenges.

Differentiation

Ninja Van leverages advanced technology for real-time parcel tracking and delivery scheduling.

The company offers a wide network of drop-off and pick-up points for convenience.

Strategic partnerships with financial institutions enhance service offerings and customer reach.

Upsides

Rising e-commerce in Southeast Asia boosts demand for last-mile delivery services.

Expansion of warehouse facilities improves logistics infrastructure for SME clients.

New leadership appointments indicate a focus on regional growth and development.

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