Director, Operations (Southeast)
Symbotic- Full Time
- Expert & Leadership (9+ years)
The candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field, and have at least 2 years of working experience in a related field. Preferably, the candidate should have a Senior Executive specialization in Logistics/Supply Chain or equivalent. Fluency in Bahasa Malaysia and English is required.
The Station Head will track and deliver shipments from pickup to delivery, manage staff, handle cash on delivery, work closely with customer service, fulfill customer requests, control inventory, ensure shipments are not missing or damaged, and perform any other tasks instructed by superiors. They will also conform to the ISO 23412 Cold Chain Management System, ISO 45001 Occupational Health & Safety Management System, and Halal Assurance System, and participate in QMS, OHS, and GDPMD related programmes.
Technology-enabled logistics and delivery services
Ninja Van provides delivery services in Southeast Asia, catering to both businesses and individuals. The company focuses on creating a simple and efficient delivery experience through its technology platform, which enables real-time tracking of parcels and allows customers to schedule deliveries at their convenience. Ninja Van operates a wide network of drop-off and pick-up points to enhance accessibility. The company generates revenue by charging delivery fees based on parcel size, weight, and distance, and also offers additional services like cash on delivery. Unlike many competitors, Ninja Van emphasizes customer service and a user-friendly experience, making it a significant player in the region's logistics market.