Director, Product Management

Position Overview

The Director, Product Management conceives of, develops, delivers, and manages products for customer use. This role requires an in-depth understanding of how organization capabilities interrelate across the function or segment.

Employment Type

Full time

Location Type

Information not provided

Salary

Information not provided

Key Responsibilities

Portfolio Leadership

• Manage a clear, dynamic view of the Stars analytics portfolio across teams, ensuring alignment with enterprise and program objectives.
• Work with internal stakeholders to assess new requests and initiatives, guiding decisions about what to pursue, defer, or escalate.
• Collaborate with other analytics leaders to ensure coordinated execution and clear ownership of deliverables.

Partnership & Engagement

• Serve as a key liaison with partners in Stars, Stars-adjacent, and enterprise analytics teams to align priorities, communicate progress, and surface opportunities for joint problem-solving.
• Translate new/emerging program needs into actionable analytics or innovation opportunities as a Stars thought-leader.
• Showcase analytics capabilities and product portfolio, driving higher utilization and more effective partner engagement.

Strategy & Innovation

• Facilitate forward-looking planning across Stars analytics, including technology needs, capability development, and identification of investments.
• Track and introduce external analytics best practices and regulatory developments in the Medicare Stars program to inform internal strategy.
• Support cross-functional and cross-program projects and incubate both new solutions and ways of working.

Team Leadership

• Manage two direct reports supporting partner engagement, portfolio management, and Stars research.
• Foster a culture of collaboration, transparency, and continuous improvement.

Required Qualifications

• Bachelor’s degree
• 7+ years of experience in healthcare analytics, quality measurement, or health policy – with a focus on the Medicare Advantage Stars program.
• 5+ years of leadership experience with multi-disciplinary teams of high-performing subject matter expert talent.
• Team player, with the ability to mentor others to maximize collaboration.
• Comfortable working in a consensus and matrix-driven environment.
• Proven experience managing complex analytics portfolios and cross-functional initiatives.
• Demonstrated ability to articulate ideas effectively in both written and oral forms.
• Strong communication and stakeholder engagement skills, including experience synthesizing technical deliverables for business partners and executive audiences.
• Demonstrated ability to think strategically, lead teams, and drive innovation.
• Some travel required if not located in Louisville area (10-15% - 4+ visits to Louisville annually).

Preferred Qualifications

• Master’s or advanced degree in Public Health, Data Science, Health Policy, Business, or related field preferred.

Additional Information

• Remote Work Requirements: For Home or Hybrid Home/Office employees, self-provided internet service must meet the following criteria:
  • Minimum download speed of 25 Mbps and upload speed of 10 Mbps.
  • Wireless, wired cable, or DSL connection is suggested.
  • Satellite, cellular, and microwave connections may be used only if approved by leadership.
• Internet Expense Reimbursement: Employees who live and work from Home in California, Illinois, Montana, or South Dakota will receive a bi-weekly payment for their internet expense.
• Telephone Equipment: Humana will provide Home or Hybrid Home/Office employees with appropriate telephone equipment for their position.
• Work Environment: Employees must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
• Interview Technology: HireVue will be used as interviewing technology for this opportunity.