Staff Technology Program Manager at CDK Global

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AutomotiveIndustries

Requirements

Bachelor’s degree in Computer Science, Business, or Engineering
6-10 years of experience in handling technical projects and priorities
Understanding of project management tools such as JIRA, Confluence, Microsoft Project, Microsoft Office, Visio, etc
Strong problem-solving skills and technical aptitude (product feature/function understanding)
Ability to think and act creatively and tactically
Strong written and verbal communication skills with a focus on collaboration
Strong estimation, scheduling, budget, and resource allocation skills to estimate cross-business line delivery
Strong interpersonal skills with the ability to negotiate and persuade key decision makers
Strong ability to set clear expectations, manage team performance, and build morale among team members
Some travel may be required

Responsibilities

Responsible for all aspects of managing the project: project goals, scope, resource mix, budget, execution workflow, dependencies, communication and change management plans, risk mitigation, and governance
Execute and track project against set goals, timelines, committed results, quality gates, and performance KPIs
Follow effective processes to optimize delivery within an agile/SAFe environment
Identify, escalate, and resolve conflicts
Provide status updates to all stakeholders, per governance model
Implement medium to large, cross-team, multi-year projects and programs
Align project plans to roadmaps (budgets, resources, dependencies, etc.)
Define project metrics, and communicate progress, exceptions, and trends to executives
Work with development leaders to define, collect, and analyze relevant development team project metrics, with an eye towards continuous improvement
Identify and manage project risks and develop mitigation plans
Maintain awareness of industry trends, business conditions, and internal processes and practices to influence the success of project initiatives

Skills

Key technologies and capabilities for this role

JIRAConfluenceMicrosoft ProjectMicrosoft OfficeVisioAgileSAFeProject ManagementRisk ManagementStakeholder CommunicationResource AllocationBudget Management

Questions & Answers

Common questions about this position

What education and experience are required for this role?

A Bachelor’s degree in Computer Science, Business, or Engineering is required, along with 6-10 years of experience in handling technical projects and priorities.

What project management tools should I be familiar with?

Understanding of project management tools such as JIRA, Confluence, Microsoft Project, Microsoft Office, and Visio is required.

Is travel required for this position?

Some travel may be required for this role.

What soft skills are essential for success in this role?

Strong problem-solving skills, written and verbal communication skills with a focus on collaboration, interpersonal skills for negotiating with decision makers, and the ability to set expectations and build team morale are essential.

What preferred qualifications would make my application stand out?

Preferred qualifications include Project Management or Agile Certification (PMP, PMI-ACP, SAFe, CSP), experience in agile software development, collaborating with off-shore teams, understanding of technology stack and automotive industry, and cross-business collaboration.

CDK Global

Integrated software solutions for automotive retail

About CDK Global

CDK Global provides integrated software solutions specifically designed for the automotive retail industry. Their products help auto dealerships manage various operations such as billing, customer relationship management (CRM), inventory management, and service scheduling. By using these software tools, dealerships can streamline their processes, improve customer experiences, and increase sales. Unlike many competitors, CDK Global focuses on the unique challenges of the automotive market, including the transition to electric vehicles (EVs), and tailors its solutions to meet these evolving needs. The company's goal is to enhance the efficiency and productivity of its clients through advanced technology, ultimately driving the automotive retail industry forward.

Hoffman Estates, IllinoisHeadquarters

1972Year Founded

IPOCompany Stage

Automotive & Transportation, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) Company Match

Tuition Reimbursement

Risks

Tekion's lawsuit could lead to significant legal expenses and reputational damage.

Antitrust lawsuit resulted in a $100 million payout, indicating potential legal vulnerabilities.

Cybersecurity breach impacted major clients, potentially leading to loss of trust and business.

Differentiation

CDK Global specializes in integrated software solutions for the automotive retail industry.

The company offers a subscription-based model for its software solutions.

CDK Global focuses on EV transition challenges, tailoring solutions for evolving industry needs.

Upsides

Increased focus on cybersecurity can enhance CDK Global's reputation and client trust.

Digital transformation in automotive industry presents opportunities for expanding software offerings.

Rise of EVs creates demand for specialized dealership software solutions by CDK Global.

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