Staff Technology Program Manager at CDK Global

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AutomotiveIndustries

Requirements

Bachelor’s degree in Computer Science, Business, or Engineering
10+ years of experience in managing technical programs, projects and priorities
3 years’ experience leading and mentoring project management resources
Understanding of project management tools such as JIRA, Confluence, Microsoft Project, Microsoft Office, Visio, etc
Strong problem-solving skills, technical aptitude, and automotive experience
Ability to think and act creatively and strategically
Exceptionally strong written and verbal communications with a strong aptitude for presenting thoughts and ideas to senior stakeholders
Excellent analysis, problem-solving, conflict management, and time management skills
Strong estimation, scheduling, budget, and resource allocation skills
Excellent interpersonal skills with the ability to negotiate and persuade key decision-makers
Excellent written and verbal communication skills with a strong aptitude for presenting succinctly
Excellent ability to set clear expectations, manage team performance, and build high morale among team members
Some travel may be required

Responsibilities

Follow effective processes to optimize delivery within an agile/SAFe environment
Synchronize portfolio planning, scoping, and execution processes to deliver associated projects on-time and within budget to committed roadmaps, quality gates, and performance KPIs
Identify project goals, scope, resources, budget, dependencies, risks
Develop communication, change management, risk mitigation, and governance plans
Execute and track projects against set goals, timelines, quality gates, and performance KPIs
Identify, escalate, and resolve conflicts
Implement large, cross-team, multi-year programs and projects
Efficiently and effectively: Sort through many competing priorities
Define processes that improve execution precision
Drive program execution to success, in a complex and fast paced environment
Drive business results by championing a culture of accountability and consistent project management practices
Direct, and be accountable for, change management within your program domain
Proactively identify opportunities and contribute to continuous business process improvement efforts to help streamline and standardize workflow, communication, and resource efficiencies
Conduct initiation and project closure activities to formalize and communicate the project acceptance and handover documentation and complete a post-implementation review to identify areas of improvement
Work with development leaders to define, collect, and analyze development team portfolio metrics, with an eye toward continuous improvement
Communicate portfolio scope, roadmap alignment, priorities, and status to governance board and stakeholders
Identify and manage portfolio risks and propose mitigation plans
Maintain awareness of industry trends, business conditions, and internal processes and practices to influence the success of portfolio initiatives
Provide mentoring to project managers on complex projects
Coordinate and manage cross-functional dependencies across engineering, product, and business teams to ensure seamless project execution and alignment with strategic goals
Lead post-project retrospectives that maximize learning. Ensure that appropriate improvements are incorporated into future projects

Skills

Key technologies and capabilities for this role

AgileSAFePortfolio PlanningProject ManagementRisk ManagementChange ManagementStakeholder CommunicationProgram ExecutionMetrics AnalysisProcess Improvement

Questions & Answers

Common questions about this position

What experience is required for this Staff Technology Program Manager role?

Candidates need a Bachelor’s degree in Computer Science, Business, or Engineering, plus 10+ years of experience managing technical programs, projects, and priorities, including 3 years leading and mentoring project management resources.

What project management tools should I know for this position?

The role requires understanding of project management tools such as JIRA, Confluence, Microsoft Project, Microsoft Office, and Visio.

What key skills are essential besides technical experience?

Strong problem-solving skills, technical aptitude, automotive experience, exceptionally strong written and verbal communications, and excellent analysis, problem-solving, conflict management skills are required.

Is the salary or compensation mentioned for this role?

This information is not specified in the job description.

What is the work arrangement or location policy for this position?

This information is not specified in the job description.

CDK Global

Integrated software solutions for automotive retail

About CDK Global

CDK Global provides integrated software solutions specifically designed for the automotive retail industry. Their products help auto dealerships manage various operations such as billing, customer relationship management (CRM), inventory management, and service scheduling. By using these software tools, dealerships can streamline their processes, improve customer experiences, and increase sales. Unlike many competitors, CDK Global focuses on the unique challenges of the automotive market, including the transition to electric vehicles (EVs), and tailors its solutions to meet these evolving needs. The company's goal is to enhance the efficiency and productivity of its clients through advanced technology, ultimately driving the automotive retail industry forward.

Hoffman Estates, IllinoisHeadquarters

1972Year Founded

IPOCompany Stage

Automotive & Transportation, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) Company Match

Tuition Reimbursement

Risks

Tekion's lawsuit could lead to significant legal expenses and reputational damage.

Antitrust lawsuit resulted in a $100 million payout, indicating potential legal vulnerabilities.

Cybersecurity breach impacted major clients, potentially leading to loss of trust and business.

Differentiation

CDK Global specializes in integrated software solutions for the automotive retail industry.

The company offers a subscription-based model for its software solutions.

CDK Global focuses on EV transition challenges, tailoring solutions for evolving industry needs.

Upsides

Increased focus on cybersecurity can enhance CDK Global's reputation and client trust.

Digital transformation in automotive industry presents opportunities for expanding software offerings.

Rise of EVs creates demand for specialized dealership software solutions by CDK Global.

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