Staff Technical Program Manager

Remote

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Restaurant TechnologyIndustries

Requirements

Candidates should have 8 or more years of experience in technical program management, infrastructure operations, or engineering operations, along with a Bachelor's degree in a relevant field and Agile or Agile leadership certifications. Expertise in SaaS, platform technologies, multi-cloud strategies, or enterprise software is required, as well as proficiency with tools like Jira, Jellyfish, and EazyBI. Strong analytical, problem-solving, communication, and leadership skills are essential for driving organizational change and innovation.

Responsibilities

The Staff Technical Program Manager will lead large-scale initiatives across Infrastructure, Application Security, Database, and Data Platform teams, driving strategy, planning, and execution for the SaaS platform's scalability, security, and reliability. Responsibilities include acting as a thought partner to senior leaders, facilitating team operations, defining success metrics, managing impediments, risks, and dependencies, and driving improvements in areas like DevFinOps and Disaster Recovery. The role involves collaborating with leadership to align roadmaps, orchestrating planning across technical domains, applying Agile frameworks, and supporting change management through communications and training.

Skills

Technical Program Management

SaaS

Infrastructure

Application Security

Database Management

Data Platforms

Agile Methodologies

Scrum

Kanban

SAFe

LeSS

DevFinOps

Disaster Recovery

Roadmap Alignment

Risk Management

Dependency Management

Data-driven Insights

Cross-functional Leadership

Restaurant365

Comprehensive restaurant management software platform

About Restaurant365

Restaurant365 offers a software platform that helps manage various aspects of restaurant operations, including accounting, inventory, labor tracking, and scheduling. The subscription-based service connects to point of sale (POS) systems to gather sales and labor data, which aids in creating accurate financial records and optimizing performance. It provides real-time tracking tools for performance insights and simplifies administrative tasks, allowing managers to focus on guest experiences. With a strong partner ecosystem of over 400 vendors, Restaurant365 supports restaurants in improving their operations and efficiency.

Irvine, CaliforniaHeadquarters

2011Year Founded

$425.6MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees