STAFF, TECHNICAL PROGRAM MANAGER at Walmart

Bengaluru, Karnataka, India

Walmart Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, E-commerce, TechnologyIndustries

Requirements

  • Expertise in program management and technical understanding of IT Service Management and Site Reliability Engineering domains
  • Ability to lead and manage complex, large-scale, cross-functional technical programs from initiation to completion
  • Experience defining project scope, goals, and deliverables aligned with strategic objectives
  • Skill in fostering collaboration among team members on program objectives and timelines
  • Knowledge of industry trends, emerging technologies, and program management best practices
  • Technical expertise in high-level system/solution design for scalability, high availability, and performance
  • Proficiency in identifying, investigating, reporting, and resolving defects/bugs in testing or production
  • Ability to independently clarify requirements with engineering using verbal, written, or diagrammatic methods
  • Capability to ensure roll-forward and roll-back plans for production changes
  • Skill in identifying patterns, exploring solutions, and leveraging existing capabilities to avoid duplications
  • Experience proposing frameworks, tools, and methodologies for automation
  • Domain knowledge to validate requirements and technology decisions impacting business processes
  • Awareness of new processes and automation techniques across industries
  • Ability to monitor and evaluate progress of multiple projects against milestones, quality metrics, and timelines
  • Proficiency in identifying risks, implementing mitigation strategies, and negotiating timelines/resources/priorities
  • Strong influential communication skills for aligning stakeholders, including preparing reports and presenting to diverse audiences

Responsibilities

  • Lead and manage complex, large-scale, cross-functional technical programs focused on problem management in production environments
  • Collaborate with engineering, product management, and operations teams to complete problem management efforts
  • Drive strategic initiatives using program management and technical expertise
  • Define project scope, goals, and deliverables aligned with organizational objectives
  • Foster collaboration among team members on program objectives and timelines
  • Drive continuous improvement by implementing best practices and ways of working in dynamic environments
  • Stay updated with industry trends and incorporate them into daily work
  • Engage in end-to-end discussions for high-level system/solution design
  • Direct identification, investigation, reporting, and resolution of defects/bugs
  • Clarify requirements with engineering independently
  • Ensure effective roll-forward and roll-back plans for production changes
  • Identify patterns and propose solutions leveraging existing technologies
  • Propose frameworks, tools, and methodologies to drive automation
  • Validate requirements and technology decisions impacting business processes
  • Identify innovation areas, share with leadership, and drive initiatives
  • Monitor and evaluate program progress against milestones, metrics, and timelines
  • Identify issues, risks, and implement mitigation strategies
  • Negotiate timelines, resources, and priorities
  • Implement and improve prioritization of deliverables and milestones
  • Provide proactive communication on program progress, metrics, and updates to stakeholders
  • Prepare clear, concise reports and materials using data
  • Communicate complex information verbally and in writing to diverse audiences
  • Maintain complete, current program documents for review
  • Apply analytical problem-solving to map deliverables, features, and milestones

Skills

Technical Program Management
Problem Management
Incident Management
Change Management
Site Reliability Engineering
IT Service Management
Program Planning
Cross-functional Collaboration
System Design

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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