[Remote] Staff Program Manager at Illumio

California, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

7+ years of program or project management experience in a software or technology company
Experience within or closely aligned to Customer Success, Professional Services, or Technical Account Management
Strong organizational and communication skills
Ability to influence without authority across multiple stakeholder groups
Proven experience managing complex, cross-functional initiatives with clear business outcomes
Skilled at building structure and repeatability in dynamic or evolving environments
PMP or equivalent certification preferred but not required
Familiarity with Salesforce or other Customer Success and project management tools is a plus

Responsibilities

Lead planning, execution, and governance for key initiatives within the Customer Success organization
Partner with leaders across Customer Success, Sales, Product, Support, and Professional Services to drive progress
Develop and maintain program charters, project plans, success metrics, and executive reporting
Identify process and communication gaps and drive improvements
Serve as a program manager for complex or strategic customer engagements
Establish communication cadences, governance frameworks, and execution plans
Ensure customer programs are delivered on time, with clear ownership, milestones, and outcomes
Help define and document a scalable approach to program management for Customer Success
Coordinate across multiple departments to ensure dependencies are managed and risks are surfaced
Drive clarity, transparency, and accountability in how initiatives are executed and reported
Support leadership in tracking and communicating progress against key strategic priorities

Skills

Illumio

Cybersecurity solutions for data protection

About Illumio

Illumio provides cybersecurity solutions for large enterprises, focusing on data protection and network security. Its main product, the Adaptive Security Platform (ASP), uses micro-segmentation to divide networks into smaller sections, which helps prevent the spread of cyber threats. The company operates on a subscription-based model, allowing clients to access its services continuously. Illumio aims to ensure comprehensive protection for data centers and cloud environments.

Sunnyvale, CaliforniaHeadquarters

2013Year Founded

$542.5MTotal Funding

SERIES_FCompany Stage

CybersecurityIndustries

501-1,000Employees

Benefits

HSA

Health Reimbursement Account

Wellness Program

Fitness Subsidies

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

FSA

Leave of Absence

Paid Holidays

Unlimited Vacation

Paid Family Leave

Paid Vacation

Personal/Sick Days

Company Equity

401(k)

Performance Bonus

Promote from Within

Lunch and Learns

Work Visa Sponsorship

Leadership Training Program

Commuter Benefits Program

Casual Dress

Pet-Friendly Office

Happy Hours

Snacks

Some Meals Provided

Diversity, Equity, and Inclusion Program

Flexible Work Hours

Remote Work Opportunities

Hybrid Work Opportunities

On-Site Cafeteria

Work-From-Home Stipend

Risks

Competitors' rapid adoption of AI-driven solutions could erode Illumio's market share.

Complex hybrid environments may challenge Illumio's integration and performance.

Global cybersecurity skills shortage could hinder Illumio's operational scaling.

Differentiation

Illumio specializes in adaptive security solutions for large enterprises.

The company offers a unique micro-segmentation approach to limit breach spread.

Illumio's Adaptive Security Platform provides comprehensive visibility and encryption.

Upsides

AI-driven automation in cybersecurity is gaining traction, benefiting Illumio's offerings.

Demand for Zero Trust architecture is increasing, aligning with Illumio's solutions.

Global micro-segmentation market is expected to grow significantly, boosting Illumio's prospects.

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