Staff Product Designer, Seller Experience at WhatNot

Los Angeles, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, Technology, RetailIndustries

Requirements

Highly skilled staff level product designer
Specialized focus in enterprise design, e-commerce, and tooling
Deep understanding of all facets of the design process

Responsibilities

Develop and execute design strategies that align with the company's vision and objectives, with a strong emphasis on enterprise-level solutions and complex workflows
Design tools that empower sellers to accomplish tasks more efficiently, automating repetitive processes and enhancing productivity on the platform
Advocate for a seller-centric design approach, conducting user research, usability testing and other means to gather feedback and inform design decisions ensuring we build for seller efficiency
Create and iterate high-fidelity designs and prototypes that effectively communicate your design concepts, ensuring consistency across the platform
Work closely with cross-functional teams including Product Management and Engineering

Skills

Key technologies and capabilities for this role

Product DesignEnterprise DesignE-commerce DesignUser ResearchUsability TestingPrototypingHigh-Fidelity DesignComplex WorkflowsDesign Strategy

Questions & Answers

Common questions about this position

What is the salary for the Staff Product Designer role?

This information is not specified in the job description.

Is this position remote, and what is the location policy?

The position is remote with a co-located team structure, and the company has hubs in the US, UK, Ireland, Poland, and Germany.

What skills and experience are required for this role?

The role requires a highly skilled staff level product designer with specialized focus in enterprise design, e-commerce, and tooling, deep understanding of all facets of the design process, and experience with user research, usability testing, high-fidelity designs, prototypes, and complex workflows.

What is the company culture like at Whatnot?

Whatnot is a remote, co-located team inspired by innovation and anchored in their values, redefining e-commerce by blending community, shopping, and entertainment.

What makes a strong candidate for this Staff Product Designer position?

A strong candidate has staff-level expertise in enterprise design, e-commerce, and tooling, with the ability to optimize ambiguous workflows, conduct user research and usability testing, create high-fidelity prototypes, and collaborate with cross-functional teams.

WhatNot

Online marketplace for authentic collectibles

About WhatNot

Whatnot.com operates as an online marketplace dedicated to collectibles, particularly focusing on items like Funkos and FiGPiNs. The platform ensures that every collectible listed is 100% authentic through a rigorous verification process that includes hand authentication, providing trust and security for both buyers and sellers. It caters to collectors and enthusiasts who seek a reliable space to buy and sell rare and exclusive items from popular franchises such as Marvel Comics and Star Wars. Whatnot.com distinguishes itself from competitors by charging low fees on sales and offering seller protection, which guarantees prompt and secure payments. The company's goal is to create a trusted environment for the growing community of collectible enthusiasts, facilitating safe and easy transactions for unique items.

Marina del Rey, CaliforniaHeadquarters

2019Year Founded

$728.7MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

501-1,000Employees

Benefits

Competitive base salary and stock options

Unlimited Vacation Policy and No Meeting Holidays

Health Insurance options including Medical, Dental, Vision, Life, Short term disability & Long term Disability

Work From Home Support

Up to $500 monthly to spend within Whatnot App

Care benefits

Risks

Increased competition from TikTok Shop may impact Whatnot's market share.

The collectibles market's volatility could affect Whatnot's sales and inventory.

Expansion into new categories may dilute Whatnot's specialized brand identity.

Differentiation

Whatnot offers a unique marketplace for 100% authenticated collectible items.

The platform integrates live shopping with entertainment, enhancing user engagement.

Whatnot's partnerships with major franchises like Marvel boost its market appeal.

Upsides

Whatnot's $265M funding round supports expansion and new product categories.

The platform's collaboration with PSA enhances trust through integrated authentication services.

Rising interest in live shopping among younger demographics drives Whatnot's growth.

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