Job Description

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

NexHealth is a healthcare technology company focused on accelerating innovation in healthcare by connecting patients, doctors, and developers. We’ve achieved significant milestones, including $125M Series C at $1B valuation, managing over 75 million patient records, 80%+ annual revenue growth, and ranking in the top 10% of Inc. 5000 (2022). We are building out our Business Intelligence platform across the company and seeking data analysts to drive strategic decision-making.

Roles Available

• Staff Data Analyst (GTM Focus): This role will partner with Sales, Marketing, Finance, and Leadership to identify growth opportunities, establish metrics, and model complex outcomes.
• Staff Customer Success Analyst: This role will drive insights to enhance feature adoption, uncover product opportunities, and forecast growth challenges for Customer Success operations.

Responsibilities

Staff Data Analyst (GTM Focus):

• Develop and maintain our BI platform by building dashboards, defining core metrics, and guiding teams in addressing their analytics needs.
• Collaborate with Sales, Marketing, Customer Success, Finance, and Product teams to track daily, weekly, quarterly, and annual performance metrics.
• Establish and document clear processes for managing data requests, including scoping, solution design, and delivery of analytics projects.
• Identify opportunities to integrate AI/ML and predictive analytics to address key business challenges and deliver insights to leadership.
• Proactively identify operational inefficiencies and propose practical, data-driven solutions.

Staff Customer Success Analyst:

• Drive insights to enhance feature adoption, uncover key product opportunities, and forecast growth challenges for Customer Success operations.
• Tackle scaling support efforts and improving operational efficiency to ensure customer satisfaction and retention.

Requirements

• 7+ years of experience in data analytics roles.
• Proven ability to build reporting and analysis frameworks for GTM teams (Marketing, Sales, Customer Success) leveraging Product and Financial data.
• Expertise with data visualization.

Company Information

About NexHealth:

Our healthcare system is frustratingly analog. When you live in a world of one-tap car rides, meal delivery, and unlimited streaming, why do you have to call to schedule an appointment with a doctor and are still handed a clipboard to fill in a form? NexHealth’s mission is to accelerate innovation in healthcare. We’re doing this by connecting patients, doctors, and developers. We’re the first to fully automate the integration with health record systems, paving the way for a new generation of disruptive health-tech companies.

• $125M Series C at $1B valuation
• Manage more than 75 million patient records
• 80%+ annual revenue growth
• Top 10% of Inc. 5000 (2022)
• 50% of doctors that see a demo will sign a contract within 2-4 weeks.
• Strong SaaS platform with a compelling sell.

Application Instructions

• Not specified.