ServiceNow

Staff Inbound Product Manager-EMS

Addison, Texas, United States

ServiceNow Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise SoftwareIndustries

Requirements

Candidates should possess 8+ years of software product management experience and demonstrate experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. Experience in Quote-to-Order business process with subscription lifecycle management is also required.

Responsibilities

As a Technical Product Manager, the individual will be responsible for developing and communicating a product vision and strategy, creating and maintaining a product roadmap, gathering and prioritizing product requirements, defining user stories and use cases, collaborating with engineering teams to ensure technical feasibility, working with cross-functional teams to ensure successful product delivery, monitoring and tracking product development progress, making critical decisions, establishing key performance indicators (KPIs), gathering and analyzing stakeholder feedback, and iterating on product features and enhancements to address stakeholder needs.

Skills

Product Roadmap
Requirements Gathering
Cross-functional Collaboration
Product Development
Product Launch
Subscription Lifecycle Management
Quote-to-Order Business Process
AI-driven Automation
Enterprise Software

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Key Metrics

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

Land your dream remote job 3x faster with AI