Staff Enterprise Application Administrator - Salesforce at WellSky

Overland Park, Kansas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare TechnologyIndustries

Requirements

Bachelor’s degree or relevant work experience
8-12 years of relevant work experience
Willing to work additional or irregular hours as needed
Must work in accordance with applicable security policies and procedures to safeguard company and client information
Must be able to sit and view a computer screen for extended periods of time
Preferred Qualifications
Salesforce CPQ, Billing, Experience Cloud, and/or Revenue Cloud hands on experience
Advanced Administrator Salesforce Certification
Awareness of Google Cloud, Microsoft Co-Pilot, and/or Agentforce AI technologies
Understanding of Agile/Scrum methodologies
Knowledge of data governance, security models, and role-based access control in Salesforce
Strong understanding of system integration, architecture design, and business process analysis
Experience reading and writing Apex code
Proven ability to lead cross-functional projects and influence stakeholders
Familiarity with release/change management
Experience leading Salesforce technology migrations (e.g., migrating process builders and/or workflows to flows)
Healthcare industry experience

Responsibilities

Provide consultative experience as a system and business process subject matter expert for incoming requests and projects by planning and leading larger, more complex, longer-duration projects that impact multiple business units
Perform maintenance and customization of designated systems, anticipate system changes, predict system impacts, and manage technical support and troubleshooting for application-related issues across multiple departments
Develop reports and role-level dashboards to continuously monitor data and process integrity, identify data and process gaps, report operational and system metrics, and work with vendors and business stakeholders to address data quality issues
Collaborate with others to develop solution architecture design for projects and system components by creating integration approaches and detailed designs between system components and enterprise solutions
Develop the solution and capability strategic roadmap, manage system documentation and system diagrams, and contribute to end-user training documentation and plans
Recommend best practices on systems and processes, release management, and ITIL management by leading crucial conversations related to process improvement
Own the relationship with business partners, including prioritization management, intake review, and providing status of various efforts
Lead the annual business continuity and disaster recovery planning, partner with other organizations to identify strategic changes to security posture and management, and stay updated on new security technologies and strategies
Leverage AI tools and platforms as an integral part of daily responsibilities to enhance decision-making, streamline workflows, and drive data-informed outcomes
Perform other job duties as assigned

Skills

Key technologies and capabilities for this role

SalesforceSystem AdministrationBusiness Process ManagementTroubleshootingData IntegrityReportingDashboardsSolution ArchitectureIntegrationRelease ManagementITILProject ManagementVendor ManagementDisaster RecoverySecurity

Questions & Answers

Common questions about this position

What experience level is required for this Staff Enterprise Application Administrator role?

The position requires 8-12 years of relevant work experience along with a Bachelor’s degree or equivalent relevant work experience.

What Salesforce certifications or skills are preferred for this position?

Preferred qualifications include Advanced Administrator Salesforce Certification, hands-on experience with Salesforce CPQ, Billing, Experience Cloud, and/or Revenue Cloud, as well as experience reading and writing Apex code.

Is remote work an option for this role?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What makes a candidate stand out for this Salesforce Administrator role?

Candidates with proven ability to lead cross-functional projects, influence stakeholders, strong understanding of system integration and architecture design, plus familiarity with Agile/Scrum, data governance, and AI technologies like Google Cloud or Agentforce will stand out.

WellSky

Healthcare software and community care solutions

About WellSky

WellSky offers software and services to improve health and community care, making it easier for providers and patients to access and navigate care. Its products, like the WellSky Value Based Care Suite, integrate with Electronic Health Record (EHR) systems to enhance care coordination. WellSky stands out by providing a comprehensive range of solutions, including strategic consulting and revenue cycle management, which help clients operate more efficiently. The company's goal is to enhance care delivery and improve individuals' quality of life through effective solutions.

Reston, VirginiaHeadquarters

1980Year Founded

$34.5MTotal Funding

DEBTCompany Stage

Social Impact, HealthcareIndustries

1,001-5,000Employees

Benefits

High deductible health plan with a generous employer contribution

PPO medical plan

Dental and vision insurance

401(k) plan with access to financial advisors who can provide personal financial guidance at no cost

Robust paid time off, including holidays, vacation, well-being, and volunteer days

Flexible spending accounts (medical and dependent)

Life and disability insurance

Educational assistance

Employee Assistance Plan with free and confidential emotional, financial, legal, and family resources

Risks

Integration challenges with acquisitions like Bonafide may cause operational inefficiencies.

Data privacy issues may arise from collaborations in the nonprofit sector.

Dependency on third-party systems increases exposure to partners' operational risks.

Differentiation

WellSky offers comprehensive solutions across the full continuum of care.

The company integrates with any EHR system to improve care coordination.

WellSky's services include strategic consulting, compliance, and revenue cycle management.

Upsides

Growing demand for integrated care solutions boosts WellSky's market potential.

Value-based care models align with WellSky's offerings, enhancing growth opportunities.

Acquisitions like TapCloud enhance patient engagement and reduce costs.

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