Sr. Workplace Services Concierge - Barcelona at Crowdstrike

Barcelona, Catalonia, Spain

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, TechnologyIndustries

Requirements

Passion for hospitality and customer service
Ability to work independently and adhere to business and operational timelines and service deliverables
Required onsite 5-days per week, Monday-Friday, across two office locations until mid to late 2026

Responsibilities

Serve as the main point of contact for visitors, greeting and welcoming guests, directing them appropriately, and notifying company employees of visitor arrival
Assist in the execution of all in-office workplace service events and/or employee activities, partnering with local and broad GREWS team members to ensure experiences are timely and equitable
Assist with company local events & meetings (onsite/offsite conference room reservations, catering, décor, coordination, etc.)
Assist with pre-event coordination and planning, room/space set-up, and post-event reset of physical spaces including training and conference rooms
Support new-hire and onboarding process including workspace preparation, arrival and access credentials, and site familiarization
Maintain security by following approved procedures, in partnership with Global Physical Security
Maintain safe and clutter-free reception area, serving as the first impression for arrivals to the CS office
Serve as the local subject matter expert for visiting staff as it relates to hotels, restaurants, team building activities, and general area knowledge
Respond to all workplace inquiries, assess needs or issues, and take necessary corrective action, with follow-up escalation or documentation where necessary
Maintain accurate inventory levels and procure office supplies, including snacks/supplies for break area, copy center, shipping/courier supplies
Receive, sort, and forward incoming mail; maintain and route publications
Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.)
Perform office administration tasks as necessary (vendor setup, purchase orders, invoice processing, etc.)
Coordinate day-to-day activities and access across the current Serviced Office location as well as at the future office location, toggling between physical locations as business dictates
Assist Workplace Services Coordinator in future logistical relocation from current office to new office location
Partner with Marketing team to develop operational SOPs for future Briefing Center, set to open in 2026
Coordinate with the Workplace Services Coordinator and future Briefing Center team

Skills

Key technologies and capabilities for this role

Customer ServiceHospitalityVisitor ManagementEvent CoordinationWorkplace ServicesGuest GreetingEmployee Activities

Questions & Answers

Common questions about this position

What is the employment type for this role?

This is a full-time position.

Is this role remote or based in an office?

The role is based in the Barcelona office, involving in-office responsibilities such as greeting visitors, maintaining the reception area, and supporting onsite events.

What skills are required for the Sr. Workplace Services Concierge role?

Key skills include a passion for hospitality and customer service, ability to work independently, adherence to timelines, and local knowledge of hotels, restaurants, and team building activities.

What is the company culture like at CrowdStrike?

CrowdStrike cultivates a culture that gives every employee flexibility and autonomy to own their careers, with a focus on passion, innovation, and commitment to customers, community, and each other.

What makes a strong candidate for this position?

A strong candidate has a hospitality-first mindset, experience delivering world-class service, and the ability to manage onsite events, visitor services, and workplace inquiries effectively.

Crowdstrike

Cloud-native endpoint security solutions provider

About Crowdstrike

CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.

Austin, TexasHeadquarters

2011Year Founded

$468MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

5,001-10,000Employees

Benefits

Competitive Employee Stock Purchase Plan

Remote-friendly culture

Market leader in compensation and equity awards

Competitive vacation and flexible working arrangements

Comprehensive health benefits + 401k plan

Paid Parental Leave, including adoption

Wellness programs

Professional development and mentorship opportunities

Open offices have stocked kitchens, coffee, soda and treats

Risks

Increased competition from companies like Lumos could challenge CrowdStrike's market share.

Recovery from last year's outage may still affect customer trust and future sales.

Pressure to demonstrate ROI by 2025 could challenge CrowdStrike's financial transparency.

Differentiation

CrowdStrike's Falcon platform offers cloud-native endpoint security solutions, a key differentiator.

The company serves 44 of the Fortune 100, showcasing its strong market presence.

CrowdStrike's proactive threat hunting sets it apart in cybersecurity threat detection.

Upsides

Partnership with SonicWall opens new SMB market segment for CrowdStrike.

Recognition as a leader in ransomware prevention boosts CrowdStrike's market credibility.

Gamified learning initiatives help address cybersecurity skills gap, benefiting future talent pipeline.

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