Knowledge of fiduciary and financial products and services
Technical knowledge of investments, tax, legal, and operations (usually acquired through formal education or related experience)
Knowledge of fiduciary standards, principles, and applicable laws and regulations (usually acquired through training, seminars, or law school)
Skills in negotiating, presenting, problem solving, delegating, leadership, and sales
Deep fiduciary knowledge and commitment to continuing education
Seasoned multi-disciplinary expert with extensive technical and/or business knowledge and functional expertise
Responsibilities
Manage a complex book of relationships consisting of principal and single-family office clients requiring fiduciary, asset servicing, advisory services, banking, technology & reporting, and investment solutions
Work closely with family office professionals, family members, and their advisors to understand needs and goals of all stakeholders
Assume primary responsibility for overall client satisfaction as the Lead Relationship Manager
Administer all fiduciary relationships in accordance with trust terms and Northern Trust’s fiduciary policies and guidelines
Provide oversight of delegated investment functions
Act as a regional resource for fiduciary matters within their region
Work alongside family advisors to identify and implement multi-generational solutions
In discretionary investment management, work closely with the Portfolio Manager on portfolio design, asset allocation, and implementation
In investment delegation situations, work with external investment advisors on portfolio design, asset allocation, and implementation
Oversee all fiduciary appointments in their region
Collaborate with team on matters of fiduciary administration and issue spotting
Take the lead on fiduciary cross-sell and new business
Serve as Lead Relationship Manager responsible for the overall relationship of fiduciary ultra-high net worth clients, developing thorough understanding of needs and goals with family members, family office professionals, and external advisors
Administer trusts according to document terms, Northern Trust fiduciary policies and guidelines, and applicable laws (exhibiting thorough knowledge of governing documents and account agreements)
Implement and oversee delegation of investment functions to third-party investment advisors
Act as Regional Fiduciary Lead responsible for fiduciary oversight of fiduciary appointments within their GFO region
Build relationships both internally and externally to service multidisciplinary needs
Confidently present Northern Trust offerings and understand major trends in the Family Office space
Focus on execution of strategic direction of business function activities
Carry out complex initiatives involving multiple disciplines and/or ambiguous issues
Display a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness, and productivity