Staff ServiceNow IT Asset Management Developer/Engineer
CVS Health- Full Time
- Junior (1 to 2 years), Senior (5 to 8 years)
Candidates should possess at least 3+ years of configuration/development experience within complex, global organizations, specifically in the Finance, Supply Chain, and/or Source-to-Pay operations/technology departments. A current ServiceNow Certified System Administrator (CSA) certification, ServiceNow Certified Application Developer (CAD) certification, and Finance & Supply Chain related Solution Accreditations are preferred.
The Sr. Technical Consultant will serve as a technical expert in optimizing ServiceNow best practices, supporting customer engagements through process definition and gap analysis, advising customers on leveraging ServiceNow’s capabilities, leading design workshops, guiding documentation creation, drafting user stories, providing oversight and training, leading technical aspects of project delivery, developing integrations, enhancing UI components, preparing customer deliverables, juggling multiple projects, promoting continuous improvement, supporting sales activities, and providing training to the delivery team. Up to 50% travel annually may be required to meet customer needs and attend internal meetings.
Cloud-based platform for digital workflows
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.