Sr. Staff Product Designer - Shipping at eBay

Portland, Oregon, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, TechnologyIndustries

Requirements

10+ years of professional product design experience, e-commerce or marketplace experience is a plus
Advanced mastery of Figma, prototyping tools, and interactive design methods, proven through a robust portfolio showcasing end-to-end product design, strategy, and delivery of complex solutions across web and native platforms
Experience delivering compelling executive-level presentations, storytelling, and clear design narratives to influence senior leaders and drive alignment
Demonstrated ability to design comprehensive, scalable design systems and drive cross-domain alignment
Advanced proficiency in journey mapping, service design documentation, and workshop facilitation
Proven success influencing product vision and roadmap prioritization
Track record of building strong partnerships with content and research peers, and collaborating effectively across cross-functional design, product, engineering, and stakeholder communities
Inclusive, collaborative approach—building positive relationships and mentoring others to develop innovation within and across teams
Ability to thrive in a fast-paced and highly cross-functional environment

Responsibilities

Lead design strategy, architecture, and vision for Shipping buyer and seller experiences, enabling global scalability and customer growth
Drive end-to-end product design across customer experiences
Collaborate with senior design, product, engineering, product marketing, content, and research leadership to align roadmaps, optimize workflows, and deliver scalable solutions that benefit sellers and buyers
Develop sophisticated design prototypes and narratives that bring innovative concepts to life for testing and refinement in partnership with Research and Content teams
Lead high-level presentations, storytelling, and crafting innovative narratives to effectively convey opportunities, solutions, and outcomes to senior leadership and collaborators
Advocate for customers by synthesizing research findings, competitive insights, and internal priorities into actionable UX strategy and design execution
Facilitate workshops, user testing, and field research to uncover customer needs, validate hypotheses, and inform design directions
Serve as a primary design lead and mentor for cross-team collaboration, contributing to Figma file development, design documentation, and process improvement initiatives

Skills

Product Design

UX Design

Design Strategy

Design Architecture

End-to-End Design

Cross-Functional Collaboration

Customer Experience Design

Scalable Design

Design Leadership

User Advocacy

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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