Sr. Solution Consultant, Integrated Risk Management

Los Angeles, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, BiotechnologyIndustries

Requirements

Candidates must have at least 3 years of pre-sales solution consulting or sales engineering experience in Integrated Risk Management or Governance, Risk & Compliance (GRC) solutions and programs. A strong understanding of risk management, policy & compliance management, business continuity, crisis planning, disaster recovery, vendor risk/third party supply chain management, privacy management, and regulatory change management is required. Experience with GRC processes and solutions like Archer, MetricStream, IBM OpenPages, or OneTrust, as well as regulatory compliance for financial services, is also necessary.

Responsibilities

The Solution Consultant will be responsible for creating innovative solutions using ServiceNow's Integrated Risk Management (IRM) solutions, reviewing customer business processes to identify pain points, and responding to customer questions about the IRM solution. This role involves providing solution leadership and expertise during sales engagements, acquiring and retaining customers, and contributing to sales campaigns focused on IRM and GRC Solutions. Responsibilities also include developing and maintaining a showcase of IRM solutions, enabling other Solution Consultants, configuring solution environments, collaborating with product teams to enhance products, sharing best practices, staying current on competitive analyses, and supporting marketing events.

Skills

Integrated Risk Management

Solution Consulting

Presales

Sales Engagement

Customer Acquisition

Customer Retention

Solution Development

Solution Positioning

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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