SR RFP CONTENT & PROPOSAL SPECIALIST

Location Type: Remote Role - Canada or U.S. Employment Type: [Not Specified] Salary: [Not Specified]

Position Overview

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers worldwide. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Are you a curious, collaborative, and strategic individual with a passion for healthcare technology and content excellence? Altera is revolutionizing its go-to-market strategy, and we're looking for a Content & Proposal Specialist to play a pivotal role in optimizing our client acquisition and retention efforts.

This isn't your traditional RFP role. With the recent implementation of an innovative AI-powered tool, we've transformed our proposal workflow, drastically reducing response times and enabling a deeper focus on strategic content development and competitive intelligence. You'll be instrumental in shaping how we articulate the value of our solutions – primarily Sunrise, Paragon, and DBMotion, encompassing hosting, professional services, and the full gamut of our offerings – to current and prospective clients.

Key Responsibilities

• Strategic Content Curation & Development: Proactively identify, gather, and refine compelling content from various sources, including third-party intelligence, product release notes, and internal subject matter experts (SMEs). This includes working with SMEs to improve existing answers to frequently asked questions and developing new, insightful content that differentiates Altera's solutions.
• AI-Powered Proposal Process Management: Leverage our cutting-edge AI tool to manage the end-to-end proposal (RFP/RFI) process. This involves optimizing the AI-generated responses, facilitating SME review and refinement, and ensuring the timely delivery of high-quality, tailored proposals.
• Cross-Functional Collaboration: Partner closely with Sales, Services, Product Owners, and other internal teams to understand solution capabilities, market needs, and competitive landscapes. Collaborate to develop more thoughtful, impactful, and competitive content for all client interactions.
• Process Optimization & Innovation: Continuously seek ways to enhance our content management and proposal workflow. Identify opportunities to integrate new data sources, refine content categorization, and improve overall efficiency and effectiveness of our response strategies.
• Client Engagement Insights: Analyze proposal outcomes to identify trends in client questions and our response efficacy. Utilize these insights to drive continuous improvement in our content and proposal strategies, ultimately contributing to increased win rates and organic growth.
• Quality Assurance & Documentation: Maintain a high standard of accuracy, clarity, and consistency across all content and proposal documents. Ensure proper version control and utilization of documentation tools (e.g., SharePoint, Adobe, MS Office Suite, image capturing, and graphics tools).

Qualifications

Education

• Bachelor’s degree in marketing, communications, business, healthcare administration, or a related field, or equivalent years of relevant work experience.

Work Experience & Required Skills

• Minimum 3+ years of experience in a role involving content management, proposal development (RFP/RFI), or project management within the healthcare technology industry.
• Demonstrated experience in a role requiring strong curiosity, creativity, and proactive problem-solving.
• Experience working with or interest in leveraging AI tools to enhance content and workflow efficiency.
• Exceptional written and verbal communication skills.

Company Information

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.