Systems Engineer
ArteraFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Candidates must possess a Bachelor's Degree or equivalent quality/regulatory experience, with a minimum of 5 years in a Quality or Regulatory role. A minimum of 3 years of experience with Corrective Action and Preventative Action (CAPA) and Nonconformance (NC) activities within a medical device or equivalent healthcare company is required. A deep understanding of CAPA and NC systems, associated regulatory requirements, previous experience in Issue Escalation (including Field Risk Assessment and Health Hazard Evaluation), and experience in a medical device with working knowledge of ISO 13485, FDA 21 CFR 820, and European Union MDD/MDR are essential. Strong investigational, problem-solving, and project management abilities are necessary, along with excellent communication, interpersonal skills, attention to detail, timeliness, and basic statistical methods including trend analysis. The ability to build rapport across functional teams and work comfortably at all organizational levels is also required.
The Quality Systems Engineer - CAPA will maintain robust Issue Escalation processes (CAPA, Nonconformance, and Field Risk Assessment/Health Hazard Evaluation) across iRhythm, ensuring compliance with U.S. and international standards such as ISO 13485, ISO 14971, and EU MDR. This role involves partnering with CAPA, NC, and Field Risk Assessment (FRA) owners to assess issue descriptions, ensure containment, investigation, root cause analysis, correction, corrective and preventive actions, and effectiveness checks are appropriate, robust, and timely. The engineer will also train and mentor CAPA and NC owners, represent the Issue program during audits, maintain the quality and compliance of Issue Escalation system records, and engage in continuous improvement of the program by identifying opportunities and recommending actions.
Advanced cardiac monitoring solutions provider
iRhythm Technologies focuses on cardiac monitoring solutions, with its main product being the Zio Patch, a wearable device that tracks heart rhythms for up to 14 days. This extended monitoring helps healthcare providers detect irregular heart rhythms that shorter monitoring might miss, making it especially useful for patients at risk. The company serves both patients and healthcare providers, generating revenue by selling the Zio Patch and offering data analysis services to interpret the collected heart data. iRhythm aims to improve patient outcomes and streamline healthcare workflows in the cardiac health sector.