Sr. Product Manager - Bend Platform at Lyra Health

Burlingame, California, United States

Lyra Health Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Mental Health, TechnologyIndustries

Requirements

  • BA/BS, or equivalent experience required
  • 5+ years of demonstrated experience in product management within successful SaaS, enterprise software, or health tech organizations
  • Experience with all phases of the product lifecycle as well as prior experience managing successful product launches
  • Ability to work well on a highly collaborative and cross-functional team, with senior leadership, and with external customers and partners
  • Listens well, with a curiosity and passion to learn more about your users, our market, our product, the competitive landscape, and much more
  • Demonstrated leadership and strong, proactive ownership over one’s area of responsibility; has an innate sense of accountability, attention to detail, and an execution focus

Responsibilities

  • Craft a thoughtful product strategy and roadmap that helps drive member engagement with Bend services, while balancing cross functional dependencies
  • Support integration with the Lyra ecosystem
  • Be the voice of your users. Thoroughly understand their needs, including conducting user research and usability testing in conjunction with designers
  • Define and analyze product metrics to inform decision-making and measurement of success in driving engagement and conversion
  • Leverage quantitative and qualitative data to define and validate both a roadmap and detailed product plans for your area of responsibility
  • Prioritize features and functionality in line with company goals and user needs
  • Engage with customers and key internal stakeholders to validate and ensure that product plans will achieve their desired business objectives
  • Drive alignment and effective problem resolution across the organization, including the Lyra leadership team
  • Develop and communicate detailed product requirements as well as a coherent backlog
  • Work with designers and engineers to ensure successful envisioning and delivery of new features and functionality. Drive test case development and product testing
  • Write release notes and train internal stakeholders on new features
  • Keep stakeholders informed by sharing progress on existing product initiatives as well as future roadmap plans
  • Help identify and drive process improvements for the Product team

Skills

Key technologies and capabilities for this role

Product StrategyRoadmap ExecutionProduct ManagementCross-functional CollaborationEngineeringDesignData ScienceClinical OperationsUser EngagementIntegrationMental Health Platform

Questions & Answers

Common questions about this position

Is this role remote or does it require office presence?

This role is hybrid and located onsite at Lyra Health's Burlingame, CA headquarters, requiring 1-2 days per week in-office.

What are the key responsibilities for this Senior Product Manager role?

Key responsibilities include crafting product strategy and roadmap for the Bend platform, conducting user research, defining metrics, prioritizing features, and collaborating with engineering, design, clinical, and operations teams.

What skills and experience are required for this position?

The role requires strong product management skills including strategy development, user research, data analysis, stakeholder collaboration, roadmap prioritization, and cross-functional leadership.

What is the salary or compensation for this role?

This information is not specified in the job description.

What kind of collaboration is expected in this role?

You will collaborate closely with engineering, design, data science, clinical, operations, marketing, executives, and other stakeholders across the organization.

Lyra Health

Digital mental health care services for employees

About Lyra Health

Lyra Health offers mental health care services through a digital platform, primarily targeting businesses that want to support their employees. The company connects employees with a network of over 20,000 vetted mental health providers, offering services like therapy, coaching, and self-guided programs, accessible in-person or online. What sets Lyra Health apart is its concierge model, which provides personalized care and 24/7 support from care navigators. The goal is to improve employee wellness while helping businesses reduce healthcare costs.

Burlingame, CaliforniaHeadquarters
2015Year Founded
$671.3MTotal Funding
SERIES_FCompany Stage
Social Impact, HealthcareIndustries
1,001-5,000Employees

Benefits

Lyra for Lyrians - Full access to Lyra’s mental health services for employees and their eligible dependents—at no charge
Health benefits - Comprehensive medical, dental, and vision benefits, along with a free monthly membership to One Medical
Financial rewards - Generous compensation, 401k, and equity options
Paid time off - Guilt-free time to unwind and recharge, including four weeks of vacation and paid holidays
Tech stipend - Monthly stipend to spend on technology needs
Snacks & meals - Monthly Uber Eats and NatureBox credits to nourish body and mind

Risks

Increased competition from platforms like Ginger and Headspace Health.
Potential regulatory scrutiny over data privacy concerns with digital platforms.
Economic downturns may lead to reduced corporate spending on employee benefits.

Differentiation

Lyra Health offers a concierge member experience with personalized mental health care.
The company has a global network of 20,000 providers in over 200 countries.
Lyra's evidence-based approach results in 7x better outcomes than traditional plans.

Upsides

Lyra Health's partnerships with AT&T and CHA validate its market position.
The company has sustained a 26% reduction in healthcare costs over four years.
Lyra's expansion into teen mental health care addresses a growing market need.

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