Sr. Product Manager, AI/ML

About Zapier

We're humans who simply think computers should do more work. At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Details

Salary: $170.7K - $256.1K Employment Type: FullTime Location Type: Remote Location: Americas (North America, Europe, the Middle East, and Africa) Job Posted: 08/14/2025

Role Overview

We're seeking a Senior Product Manager on the Data team to lead our efforts in developing AI/ Machine Learning products. From powering customer-facing features to optimizing internal workflows, data, AI and machine learning are becoming foundational across Zapier—this role offers a unique opportunity to shape where and how we invest, building both user-facing products and internal tools that unlock customer value.

As the Senior PM for Data, you’ll guide the work of Data Engineers, Machine Learning Engineers and AI Engineers through the next critical stages of AI development at Zapier. You’ll partner with engineering, product and insights teams to define and execute the strategy that helps Zapier leverage AI and Machine Learning in the best possible way.

Responsibilities

• Identify opportunities and drive a roadmap for the development of AI and Machine Learning efforts across all of Zapier’s Build zones & teams.
• Engage deeply with our internal customers in Build, Engineering or Go To Market organizations, using real-world usage, feedback, pain points and strategic vision to prioritize the highest leverage things that will help Zapier succeed.
• Work across teams to ensure AI/ML products integrate effectively into Zapier’s most important initiatives and are at the core of their success.
• Evolve the AI/ML product portfolio to support enterprise needs such as security, scalability, and data privacy.
• Bring clarity and focus to ambiguity, saying no when needed and staying aligned with business and customer needs.

About You

You’re a builder at heart. You thrive in the 0–1 and 1–10 product phases and have led products through their earliest stages toward broader adoption. You’re customer-focused. You talk to users regularly and use their needs and insights to justify roadmap decisions and resolve ambiguity. You bring technical depth. You’re comfortable in discussions about data/AI specific system design, runtime limits, and API architecture. You use this understanding to work effectively with engineers and make sound product decisions. You prioritize effectively. You balance short-term delivery and long-term investment. You know when to experiment, when to refine, and when to scale. You work iteratively. You’re comfortable evolving strategies and roadmaps based on feedback, metrics, and real-world usage. You collaborate cross-functionally. You have a pulse on what’s happening across the company and represent both customer and stakeholder needs in your decisions. You are a skilled written communicator. Zapier is a 100% remote team and writing is our primary means of communication. You can clearly communicate product strategy, decisions, and vision to varied audiences.

This high-visibility role requires a strong sense of product ownership, technical fluency in AI/ML-related products, and a desire to build new products from the ground up with empathy and precision. If you’re passionate about building platforms, thrive in fast-changing environments, and care deeply about creating a thoughtful experience for users, we’d love to hear from you!

Our Commitment to Applicants

• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier