[Remote] Sr. Product Manager – AI & Agentic Solutions at Upwork

Remote

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Online Marketplaces, AI, BiotechnologyIndustries

Requirements

Candidates should have proven experience leading cross-functional product initiatives with measurable business and customer impact. They must be able to operate effectively in evolving, ambiguous environments, balancing speed with thoughtful decision-making. Strong communication skills to translate technical concepts for diverse audiences and stakeholders are essential, along with technical fluency and experience with developer-focused tools or platforms. Familiarity with AI and machine learning concepts, including exposure to model training, evaluation, or deployment, is also required. A curious, adaptable, and growth mindset that embraces emerging technologies and change is necessary.

Responsibilities

The Sr. Product Manager will lead the full product lifecycle for AI and agent-based solutions, from discovery and definition to launch, iteration, and scaling. They will define and maintain a product roadmap that balances near-term deliverables with long-term innovation. This role involves collaborating with engineering and design to scope, build, and deliver features, and partnering with research and analytics to uncover opportunities, validate concepts, and guide decision-making using data-driven insights. The Product Manager will engage with customers to gather feedback, identify pain points, and translate insights into actionable improvements. They will also stay current on advancements in AI, machine learning, and agentic systems, and align and coordinate cross-functional teams to ensure timely delivery against success metrics.

Skills

Product Management

Agentic Systems

Online Marketplaces

Product Roadmap

Product Lifecycle

User-facing Products

Human-in-the-loop systems

AI-native workflows

Emerging Technologies

Customer Insight

Technical Understanding

Go-to-market Strategy

Upwork

Online platform connecting freelancers and clients

About Upwork

Upwork connects freelancers with clients looking for various services in the gig economy, which focuses on short-term contracts instead of permanent jobs. The platform allows freelancers to create profiles that showcase their skills, while clients can post job listings for specific projects. Freelancers bid on these projects, and clients choose the best candidates based on proposals and reviews. Upwork earns revenue through service fees charged to freelancers based on their earnings, with a tiered structure that rewards long-term client relationships. The platform also offers premium memberships and additional services for enhanced visibility and access to job listings. Upwork provides tools for time tracking, invoicing, and project management, making it easier for both freelancers and clients to manage their work and payments. The goal of Upwork is to facilitate successful project completion by bridging the gap between freelancers and clients.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$143.8MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

401(k) Retirement Plan

401(k) Company Match

Parental Leave

Employee Stock Purchase Plan

Risks

Increased competition from Fiverr and Toptal threatens Upwork's market share.

The new Fiverr-style Project Catalog may commoditize services, reducing freelancers' perceived value.

Strategic shifts under new management may not align with current client expectations.

Differentiation

Upwork connects freelancers with clients across diverse industries, enhancing global work opportunities.

The platform offers tools like time tracking and invoicing for efficient project management.

Upwork's tiered fee structure incentivizes long-term client relationships, differentiating it from competitors.

Upsides

Upwork's acquisition of Objective AI enhances its AI capabilities for better talent matching.

The introduction of Featured Jobs increases visibility for job posts, attracting more candidates.

Upwork's recognition as the top job posting site boosts its credibility among employers.

Land your dream remote job 3x faster with AI

Try Jobo Free