Senior Product Manager - Data & AI
SmithRxSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Technology, Luxury ConciergeIndustries
Requirements
- Knowledge and passion for emerging AI/ML technologies to incorporate into building great products
- Hands-on experience building or using LLM solutions, with a strong understanding of the strengths and weaknesses of current LLM models
- Strong track record of owning and developing a product while working closely with risk and well-managed stakeholders
- Use SQL to build a data-backed strategy, identify insights, and troubleshoot issues
- Comfortable with backend products and not afraid to challenge the norm and do what is right for the team
- Own day-to-day operations of product, including identifying bugs or leverage opportunities via comprehensive understanding of data
- Product-centric mindset to take a product from ideation to production and continually iterate improvements
- Customer-first mindset
- Strategic thought leader who can create a compelling vision and story to present to senior executives and inspire direct and partner teams
- Strong communicator who can advance initiatives and create consensus through clear, concise, and contextually relevant messaging
- Creating and maintaining a healthy team culture through thoughtful leadership
- Results-focused and able to manage and prioritize multiple projects simultaneously
- Identify, prioritize, and launch innovative, merchant-focused products that drive revenue and customer value
Responsibilities
- Collaborate with internal stakeholders and external partners to grow and enhance Velocity Black’s luxury concierge offering, working closely with operations, sales, engineering, and leadership to create a premium experience that exceeds customer expectations
- Dream up and deliver new luxury concierge features and experiences in partnership with business partners, optimizing in-market products through rapid testing and obsessing over the customer experience
- Think strategically to prioritize the roadmap in a way that balances multiple priorities including building a product that customers love, meeting the interests of internal partners, and driving value for the growing luxury concierge business
- Shape the product development roadmap for new launches and features
- Work alongside a passionate and collaborative team to create innovative new concierge experiences
- Work with AI/ML engineers and product leadership to build out innovative and industry-leading products
- Communicate and facilitate with a variety of operations and product business partners to ensure products target their needs
- Relentlessly push to understand user and stakeholder needs and ensure they are considered in prioritization and trade-off discussions
- Coordinate with risk and well-managed partners to ensure use cases and products are reviewed through the correct governance forums and receive approval
- Create a vision and roadmap for the product that addresses stakeholder needs
- Partner with analysts, data scientists, designers, engineers, and others to continuously refine the roadmap
Skills
AI
ML
Product Management
Roadmap Prioritization
Stakeholder Collaboration
Customer Experience
Rapid Testing
Engineering Collaboration
Operations
Sales
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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