Sr Mgr, Global Services at Dataiku

Paris, Île-de-France, France

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Pharmaceuticals, TelecommunicationsIndustries

Requirements

Strong interpersonal skills (listening and presentation) and ability to delve into complex and sometimes technical subjects
Organized and able to manage both short-term pre-sales and long-term execution follow-up simultaneously
Good IT and Data culture
Over 8 years of experience in leading external projects and managing teams
Bilingual in French and English
Based in Paris

Responsibilities

Listen to and frame client needs in order to perform service pre-sales and build commercial proposals
Implement and oversee the execution of a Services Delivery Methodology in a Product company. Proactively manage client escalations and ensure a positive client experience
Collaborate with account teams (Account Executive, Customer Success) to ensure Dataiku clients achieve high adoption rates and realise significant value
Manage utilisation and margin metrics for your region, as well as sales forecasts for services and support in your portfolio
Lead the team of experts, manage conflicts, and contribute to developing their talents
Ensure the efficiency of processes within your team and their proper understanding and use by account teams. Contribute to the continuous improvement of standards

Skills

Dataiku

Project Management

Team Leadership

Client Management

Pre-sales

Services Delivery

Sales Forecasting

Margin Management

Utilization Management

Customer Success

AI Platforms

Dataiku

AI solutions for operationalizing business processes

About Dataiku

Dataiku develops AI solutions aimed at integrating artificial intelligence into everyday business operations. Their products focus on operationalizing AI, which helps businesses enhance their processes and outcomes. Key offerings include Generative AI, which creates new content or predictions, and MLOps, which facilitates collaboration between data scientists and operations teams to manage the machine learning lifecycle. Dataiku's solutions have proven effective, as demonstrated by their work with a retail client that improved forecast runtime by 900% with high accuracy. The company generates revenue by providing these AI solutions and has a partnership with AWS, enhancing their service offerings and scalability for clients.

New York City, New YorkHeadquarters

2013Year Founded

$823.3MTotal Funding

SERIES_FCompany Stage

Data & Analytics, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health, life & pension benefits

Equity

Time off for R&R

Public holidays

Work from anywhere policy (unique to team)

12 weeks of paid parental leave

Volunteering opportunities

Career Development opportunities

Technology stipend

Onsite meals & healthy snacks

Office happy hours

Company-wide events

Risks

Competition from AI platforms like Databricks may impact Dataiku's market share.

High costs of generative AI initiatives could strain client budgets.

Reliance on partnerships poses risks if collaborations face challenges.

Differentiation

Dataiku offers a centralized platform for enterprise AI and data analytics.

The company integrates with AWS, enhancing connectivity and scalability for clients.

Dataiku's LLM Guard Services ensure controlled Generative AI rollouts.

Upsides

Dataiku's partnership with Rower Consulting expands its reach in the pharmaceutical sector.

Recognition in Gartner's Magic Quadrant boosts Dataiku's credibility in AI solutions.

Dataiku Stories enhances user engagement with Generative AI-powered presentations.

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