Sr Manager, Service Learning & Development at Thermo Fisher Scientific

Eindhoven, North Brabant, Netherlands

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Scientific ResearchIndustries

Requirements

Experience in leading Training Delivery and Development organization
BSc or MSc degree in Computer Science, Physics, Electrical Engineering, or related technical field (desired)
Experience in project management
Leading bigger teams (40+ employees)
Consistent track record in a similar technical position over 5 years
Knowledge of electron microscopy (advantage)
Adaptable communication skills
Proactive approach with a focus on customer service
Outgoing personality and influence skills
Ability to explain complex technical ideas to different audiences

Responsibilities

Optimally drive the process to deploy service strategy and execution in the Learning & Development organization
Develop training strategies and coordinate their implementation, while team managers lead all aspects of training development and delivery
Responsible for 5 Training Centers globally – driving and growing their training delivery capabilities and throughput
Establish and track important performance metrics to measure progress, identify obstacles, and use data to make informed decisions that improve processes and increase efficiency
Define quality standards for training programs developed and delivered by the teams
Align training and skill development strategy with organizational goals and industry standard methodologies
Lead 3 service delivery teams in 5 Training Centers worldwide and a training development team, including training architects
Develop strategies to improve the technical skills of the Field Service organization to drive Field Self-Sufficiency

Skills

Training Strategy

Performance Metrics

Global Team Leadership

Service Strategy

Training Development

Process Improvement

Quality Standards

Skill Development

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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