Sr. Manager, Product at Comcast

Philadelphia, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, TechnologyIndustries

Requirements

Ability to manage strategy, pricing, packaging, and documentation of new Unified Communication (UCaaS) product ideas
Skills in conducting user need analyses for ancillary products
Experience in budgeting, planning, analysis, and monitoring to meet unit and financial targets
Capability to manage ongoing product management, including end-to-end (E2E) feature development and deployment
Proficiency in developing financial and operational objectives and aligning operational plans with business objectives
Experience contributing to functional strategy development
Ability to manage one or more groups of professional employees
Skills in competitive analysis and market research
Capability to internalize and represent the Voice of the Customer throughout the product lifecycle
Experience coordinating across functional areas to secure buy-in
Ability to draft and manage requirements and supporting business documentation (e.g., use cases, methods and procedures, executive summaries)
Skills in conducting feasibility assessments and capability gap analysis
Proficiency in managing change requests and validating downstream deliverables (business acceptance testing)
Consistent exercise of independent judgment and discretion
Regular, consistent, and punctual attendance; ability to work nights, weekends, variable schedules, and overtime as necessary
Understanding of Operating Principles and commitment to customer experience, teamwork, learning, Net Promoter System, driving results, inclusion, and doing what's right

Responsibilities

Manage strategy, pricing, packaging, and documentation of new UCaaS product ideas and conduct user need analyses for ancillary products to achieve subscriber and financial objectives
Conduct budgeting, planning, analysis, and monitoring to ensure unit and financial targets are met for assigned UCaaS products
Manage ongoing product management of new and existing UCaaS products, including leading E2E feature development and deployment
Develop financial and operational objectives and ensure operational plans align with business objectives
Contribute to functional strategy development
Internalize and represent the Voice of the Customer throughout the product lifecycle
Coordinate across functional areas to secure buy-in for end-to-end customer experience
Perform competitive analysis and conduct market research; maintain view of competitive changes
Team with product development to deliver high-quality products on time
Participate in strategic planning for product enhancements (content, pricing, packaging, features) and define product business and functional requirements
Provide product support, documentation, and develop product materials
Assist in budgeting and variance analysis of product performance to identify opportunities and risks
Draft and manage requirements and supporting business documentation
Lead concepts defining end-to-end customer experience and full lifecycle costs
Contribute to the product vision across team and organization
Conduct feasibility assessments and capability gap analysis
Manage change requests and validate downstream deliverables and final offering (business acceptance testing)
Perform other duties as assigned

Skills

Product Management

UCaaS

Unified Communications

Product Strategy

Pricing Strategy

Packaging

Market Research

Competitive Analysis

Feature Development

Strategic Planning

Voice of the Customer

Financial Analysis

Budgeting

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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