Engagement Manager
GrooveFull Time
Mid-level (3 to 4 years)
Key technologies and capabilities for this role
Common questions about this position
PagerDuty is a flexible, hybrid workplace that embraces in-person working, and this role requires coming into the San Francisco office at least 2 times per week.
This information is not specified in the job description.
The role requires strong expertise in Workday configuration and optimization across HCM modules, leadership and team development skills, and project management with facilitation abilities.
PagerDuty features a flexible, award-winning workplace where you'll collaborate with kind and ambitious people, embrace in-person working, and foster continuous improvement and collaboration within teams.
A strong candidate is a people-focused leader with Workday expertise, strong project management and facilitation skills, and experience leading high-performing teams of analysts while partnering cross-functionally.
Incident management and response platform
PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process aids in reducing downtime and maintaining service quality across sectors like technology, finance, healthcare, and retail. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. Overall, PagerDuty aims to help organizations efficiently manage and resolve IT incidents, ensuring the reliability of their digital services.