[Remote] Sr. Manager, Operations at Instructure

United States

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$150,000 – $220,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SoftwareIndustries

Requirements

Bachelor’s degree in business, operations management, or related field; project management certification (e.g., PMP) preferred
Proven experience leading and managing operations for a large-scale, remote team
A minimum of 5 years of management experience, with a track record of building and developing high-impact teams
Deep expertise in budget management, including tracking, forecasting, and resource allocation for projects with significant annual contract value
Demonstrated ability to develop and implement process improvements that enhance efficiency and scalability
Strong strategic thinking and problem-solving skills, with the ability to foresee challenges and develop proactive solutions
Excellent communication skills, both written and verbal, with the ability to effectively present complex information and influence a wide range of stakeholders
A proactive and results-oriented mindset with a demonstrated ability to take initiative and drive projects forward with minimal oversight
Experience in the education or ed-tech industry, with a strong understanding of assessment content or related fields is highly desirable
Experience with project and resource management

Responsibilities

Strategic Leadership and Budget Management: manage the comprehensive operational budget for the assessment content team, proactively identifying and implementing strategies to improve efficiency and reduce costs
Process Optimization: drive continuous process improvement initiatives, using data to analyze workflows, identify bottlenecks, and implement solutions that enhance efficiency, quality, and scalability; create and communicate process documentation and best practices to a global team, leveraging tools such as Asana and Jira
Team and Talent Development: build, coach, and inspire a nimble and high-performing operations team, fostering a culture of accountability, continuous learning, and AI-first thinking; ensure team members have the guidance and resources to excel and grow; manage relationships with contractors, including onboarding and offboarding
Cross-Functional Collaboration: act as a key liaison between the operations team and other departments, including product management, engineering, and sales; lead and influence a range of collaborators from team members to executive leadership, ensuring alignment and seamless execution of projects
Risk and Project Management: own the responsibility for identifying, tracking, and resolving operational issues and risks; facilitate communication and provide clear, data-driven insights to stakeholders and senior management; deliver executive-facing communications and create presentations to inform strategic business decisions and report on progress

Skills

Operations Management

Budget Management

Process Optimization

Process Improvement

Data Analysis

Asana

Jira

Team Building

Leadership

Continuous Improvement

Instructure

Education technology for teaching and learning

About Instructure

Instructure focuses on enhancing the educational experience for teachers and students through its technology solutions. The main product, Canvas, is a learning management system (LMS) that enables educators to create, manage, and deliver course content effectively. This platform supports various educational institutions, including K-12 schools, universities, and corporate training programs, by providing a user-friendly interface for both instructors and learners. Unlike many competitors, Instructure operates on a subscription model, allowing institutions to access its services and tools for a fee. The goal of Instructure is to empower educators and improve student outcomes by providing effective teaching tools and resources, serving over 30 million users in more than 6,000 organizations globally.

Cottonwood Heights, UtahHeadquarters

2008Year Founded

$86.7MTotal Funding

IPOCompany Stage

EducationIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Paid Vacation

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Tuition Reimbursement

Lifestyle Spending Account

Motivosity - employee recognition program

Risks

Algorithmic bias in AI systems could harm Instructure's reputation and user trust.

KKR's acquisition may lead to strategic shifts disrupting current operations.

Intensifying competition in EdTech could challenge Instructure's market position.

Differentiation

Instructure's Canvas platform is a leading learning management system in the EdTech market.

The company supports over 30 million users across more than 6,000 organizations globally.

Instructure's acquisition of Concentric Sky enhances its digital credentialing capabilities.

Upsides

Increased demand for hybrid learning solutions boosts Instructure's market potential.

Growing interest in micro-credentials aligns with Instructure's recent strategic acquisitions.

Expansion in emerging markets offers Instructure opportunities to increase its global footprint.

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