Sr Manager Experience Design at Johnson & Johnson

New Brunswick, New Jersey, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, MedTech, Pharmaceuticals, TechnologyIndustries

Requirements

Minimum of a Bachelor's Degree, preferably in Interaction Design, Human-Computer Interaction, Graphic Design, or related fields

Responsibilities

Drive HR, Payroll & Design System XD strategy as a strategic leader, aligning with J&J’s business priorities and values
Inspire and grow a high performing, people-centric XD domain, while advocating for design at senior leadership levels
Execute strategic partner utilization for elastic demand leveraging key strategic vendors
Partner with leaders across HR, Payroll and Global Communications and Brand Operations stakeholders of JNJ Global Digital Design System to co-create integrated, scalable experience solutions
Facilitate alignment across diverse stakeholder groups through design sprints, workshops, and co-creation sessions
Oversee the creation of design artifacts and frameworks – including personas, journey maps, service blueprints and prototypes – across key touchpoints
Deliver and manage Experience Design Solutions including the Global Design System
Ensure digital accessibility principles are embedded in all design outputs
Attract, hire, and retain superior design talent to support product teams across functions, regions, and sectors
Guide and mentor XD leaders, designers, and non-designers to support development and upskill design thinking capabilities
Foster a culture of curiosity, collaboration, and continuous learning
Establish career latticing structures and professional development pathways for design talent
Lead through change and demonstrate experience with turnaround successes
Lead and facilitate the business unit/function Quarterly Business Reviews to ensure correct prioritization, objectives and key results for the domains
Establish KPIs and feedback loops to measure experience outcomes and continuously improve
Use data-driven storytelling to communicate insights, demonstrate design value and influence enterprise-wide adoption
Evolve, conceptualize, and communicate new insights using storytelling techniques

Skills

Key technologies and capabilities for this role

Experience DesignUX DesignDesign SystemsHR TechnologyPayroll SystemsDigital StrategyStrategic DesignProduct Management

Questions & Answers

Common questions about this position

What is the location for this Sr Manager Experience Design role?

The position is located in New Brunswick, New Jersey, United States of America.

What are the key responsibilities of this role?

Key responsibilities include driving HR, Payroll & Design System XD strategy, partnering across stakeholders for integrated solutions, overseeing design artifacts like personas and prototypes, and leading team talent attraction and development.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at Johnson & Johnson Technology?

JJT emphasizes collaboration as trusted allies across functions, sectors, and regions, focusing on people-centric design, relentlessly innovative digital experiences, and aligning business strategies with technology solutions that drive outcomes.

What makes a strong candidate for this Sr Manager role?

Strong candidates should have experience in strategic design leadership, cross-functional collaboration, experience design execution including artifacts like journey maps and prototypes, and team leadership skills to attract and retain design talent. Note that an internal pre-identified candidate exists, but all applications are considered.

Johnson & Johnson

Healthcare products in pharmaceuticals and devices.

About Johnson & Johnson

Johnson & Johnson operates in the healthcare sector with three main areas: pharmaceuticals, medical devices, and consumer health products. In the pharmaceuticals segment, the company develops prescription drugs for various medical conditions such as cancer and infectious diseases. The medical devices segment provides products used in surgeries and other medical procedures, while the consumer health segment offers over-the-counter products, including baby care and personal health items. Johnson & Johnson generates revenue through direct sales and partnerships, and it invests significantly in research and development to create new products that meet the needs of consumers and healthcare providers. The company stands out from competitors by emphasizing diversity, equity, and inclusion in its workplace, fostering an environment where employees can share their perspectives. Its goal is to improve patient outcomes and enhance the overall health and well-being of individuals globally.

New Brunswick, New JerseyHeadquarters

1886Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

J&J faces a class action lawsuit in Australia over ineffective cold and flu medications.

Former J&J executives joining other firms could lead to increased competition.

Ongoing legal battles, like the lawsuit against Cigna, pose financial liabilities for J&J.

Differentiation

J&J operates in three segments: pharmaceuticals, medical devices, and consumer health.

The company invests heavily in R&D for innovative medical solutions and products.

J&J is committed to diversity, equity, and inclusion in its workplace culture.

Upsides

J&J's collaboration with Helsinki University Hospital focuses on value-based healthcare models.

The rise of personalized medicine offers J&J opportunities in targeted therapies.

Increased focus on digital health solutions presents expansion opportunities for J&J.

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