Sr Manager Experience Design at Johnson & Johnson

New Brunswick, New Jersey, United States

Johnson & Johnson Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, MedTech, Pharmaceuticals, TechnologyIndustries

Requirements

  • Minimum of a Bachelor's Degree, preferably in Interaction Design, Human-Computer Interaction, Graphic Design, or related fields

Responsibilities

  • Drive HR, Payroll & Design System XD strategy as a strategic leader, aligning with J&J’s business priorities and values
  • Inspire and grow a high performing, people-centric XD domain, while advocating for design at senior leadership levels
  • Execute strategic partner utilization for elastic demand leveraging key strategic vendors
  • Partner with leaders across HR, Payroll and Global Communications and Brand Operations stakeholders of JNJ Global Digital Design System to co-create integrated, scalable experience solutions
  • Facilitate alignment across diverse stakeholder groups through design sprints, workshops, and co-creation sessions
  • Oversee the creation of design artifacts and frameworks – including personas, journey maps, service blueprints and prototypes – across key touchpoints
  • Deliver and manage Experience Design Solutions including the Global Design System
  • Ensure digital accessibility principles are embedded in all design outputs
  • Attract, hire, and retain superior design talent to support product teams across functions, regions, and sectors
  • Guide and mentor XD leaders, designers, and non-designers to support development and upskill design thinking capabilities
  • Foster a culture of curiosity, collaboration, and continuous learning
  • Establish career latticing structures and professional development pathways for design talent
  • Lead through change and demonstrate experience with turnaround successes
  • Lead and facilitate the business unit/function Quarterly Business Reviews to ensure correct prioritization, objectives and key results for the domains
  • Establish KPIs and feedback loops to measure experience outcomes and continuously improve
  • Use data-driven storytelling to communicate insights, demonstrate design value and influence enterprise-wide adoption
  • Evolve, conceptualize, and communicate new insights using storytelling techniques

Skills

Experience Design
UX Design
Design Systems
HR Technology
Payroll Systems
Digital Strategy
Strategic Design
Product Management

Johnson & Johnson

Healthcare products in pharmaceuticals and devices.

About Johnson & Johnson

Johnson & Johnson operates in the healthcare sector with three main areas: pharmaceuticals, medical devices, and consumer health products. In the pharmaceuticals segment, the company develops prescription drugs for various medical conditions such as cancer and infectious diseases. The medical devices segment provides products used in surgeries and other medical procedures, while the consumer health segment offers over-the-counter products, including baby care and personal health items. Johnson & Johnson generates revenue through direct sales and partnerships, and it invests significantly in research and development to create new products that meet the needs of consumers and healthcare providers. The company stands out from competitors by emphasizing diversity, equity, and inclusion in its workplace, fostering an environment where employees can share their perspectives. Its goal is to improve patient outcomes and enhance the overall health and well-being of individuals globally.

New Brunswick, New JerseyHeadquarters
1886Year Founded
IPOCompany Stage
HealthcareIndustries
10,001+Employees

Risks

J&J faces a class action lawsuit in Australia over ineffective cold and flu medications.
Former J&J executives joining other firms could lead to increased competition.
Ongoing legal battles, like the lawsuit against Cigna, pose financial liabilities for J&J.

Differentiation

J&J operates in three segments: pharmaceuticals, medical devices, and consumer health.
The company invests heavily in R&D for innovative medical solutions and products.
J&J is committed to diversity, equity, and inclusion in its workplace culture.

Upsides

J&J's collaboration with Helsinki University Hospital focuses on value-based healthcare models.
The rise of personalized medicine offers J&J opportunities in targeted therapies.
Increased focus on digital health solutions presents expansion opportunities for J&J.

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