[Remote] Sr. Manager, Executive Communications & Events at ServiceNow

New York, New York, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Cloud Computing, SaaS, Enterprise SoftwareIndustries

Requirements

Candidates must possess 12+ years of overall experience, with at least 7 years in executive communications, strategic initiatives, or event management, preferably within global enterprise environments. A proven ability to leverage AI to enhance work processes, decision-making, or problem-solving is required. Exceptional writing and storytelling skills for executive-level content, strong project management capabilities with attention to detail and the ability to manage multiple priorities under tight deadlines, and executive presence are essential. Candidates should be proactive, solutions-oriented, calm under pressure, strong communicators capable of influencing cross-functional teams, and willing to travel domestically and internationally with a flexible schedule.

Responsibilities

The Sr. Manager, Executive Communications & Events will drive thought leadership opportunities, including speaking engagements and customer roundtables, to amplify the President's presence. Responsibilities include drafting and refining executive-level messaging, presentations, and narratives, and measuring impact to refine strategy. The role also involves supporting the planning and execution of major industry forums, strategic client engagements, and internal events, managing logistics, agendas, and executive schedules. Additionally, the position requires serving as a connective tissue between Executive Strategy, Marketing, Sales, and Communications teams, building strong relationships with senior stakeholders, and ensuring the President is fully prepared for all audiences.

Skills

Executive Communications

Event Management

Thought Leadership

Strategic Messaging

Presentation Development

Cross-functional Collaboration

Data Analysis

Client Engagement

Sales Enablement

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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