Sr. Manager, Engineering - Solution Experiences (Remote Eligible) at Smartsheet

Bellevue, Washington, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SoftwareIndustries

Requirements

10+ years software development experience
4+ years previous management experience
Strong background building and deploying AI/ML features relevant to search, including Vector Search and semantic search implementation, Ranking models (e.g., Learning to Rank - LTR), Natural Language Processing (NLP) techniques for query understanding and document analysis
Experience productionizing and scaling ML models within a search stack
Experience building scalable, high available customer-facing cloud applications
Experience building or managing full stack teams (plus)
Experience with large-scale Search/Information Retrieval systems (e.g., OpenSearch, Elasticsearch, Solr) preferred
Experience building teams including recruiting and retention
Experience with Agile/Scrum methodologies

Responsibilities

Manage one or more related teams of 8-12+ software engineers across a product area or emerging pillar, driving development and success of products that delight customers
Guide and mentor team members on architecture and best practices while reviewing and coaching on project designs for design review presentations
Analyze feature sets for market effectiveness and implementation efficiency, facilitating feedback and discussions with Product and Design teams
Create strong partnerships with product management and other essential business areas while contributing to business planning and product vision
Lead cross-team technical efforts and address technical challenges that span multiple teams within your pillar area
Plan and deliver end-to-end projects with high technical ambiguity and cross-team dependencies, communicating risks and building consensus with stakeholders
Mentor and coach individuals and managers both within and outside your teams, identifying and growing potential successors
Hire exceptional engineering talent and grow your teams by attracting, developing, and advancing great engineering talent strategically across multiple teams
Own setting yearly and quarterly technical and operational goals for your product area while managing metrics and reporting
Communicate effectively to executives and non-technical stakeholders, tailoring your approach to diverse audiences and anticipating conflicts proactively
Create repeatable processes for measuring and improving team efficiency while demonstrating operational excellence leadership across your teams
Champion AI adoption in both software and product development lifecycles, leveraging shared learnings to mature usage and enhance customer experiences

Skills

Key technologies and capabilities for this role

Software EngineeringTeam ManagementMentoringArchitectureAgileAIOpenSearchWeb TechnologiesProject DesignProduct Management

Questions & Answers

Common questions about this position

Is this position remote eligible?

Yes, the role is remote eligible and you may work remotely from anywhere in the US where Smartsheet is a registered employer, though you report to the Director of Engineering in the Bellevue office.

What is the salary range for this Sr. Manager role?

This information is not specified in the job description.

What are the key skills and responsibilities for this engineering manager position?

The role requires leading teams of 8-12+ software engineers, guiding on architecture and best practices, mentoring individuals and managers, hiring talent, and managing technical goals and cross-team projects.

What is the team structure like for this role?

You will manage one or more related teams of 8-12+ software engineers across a product area or emerging pillar, and lead cross-team technical efforts.

What kind of company culture does Smartsheet have?

Smartsheet fosters a collaborative, agile environment focused on empowering teams, building high-quality software with operational best practices, and creating space for big thinking and innovation.

Smartsheet

Cloud-based work management and automation software

About Smartsheet

Smartsheet provides work management and automation solutions through its cloud-based platform, which helps businesses streamline operations, manage projects, and enhance collaboration. Users can create, share, and manage workflows that are customizable to fit their specific needs. The platform integrates with popular applications, making it a versatile tool for various industries, including technology, healthcare, finance, and education. Unlike many competitors, Smartsheet offers a subscription-based model with multiple pricing tiers, catering to both small businesses and large enterprises. The company aims to improve efficiency and productivity for its clients while providing extensive support and learning resources to help users maximize the platform's potential.

Bellevue, WashingtonHeadquarters

2005Year Founded

$121.2MTotal Funding

IPOCompany Stage

Enterprise Software, EducationIndustries

1,001-5,000Employees

Benefits

Health and wellness benefits - From sick days to mental health services, we support you. We provide company-sponsored comprehensive healthcare coverage and well-being benefit programs so you can take care of your whole self.

Time away - We want you to find time for what matters to you. We offer a variety of programs so you can recharge and reconnect, including paid time off for company holidays, vacation, volunteering, military leave, and parental bonding.

An investment in your future - We help you plan for the dreams you’re working toward. We offer every employee competitive pay, retirement contributions, stock awards, and an employee stock purchase program.

Perks and discounts - It's the details that make life easier. From discount programs and an allowance for work-related expenses, to medical concierge (U.S. only) and caregiver services, we help set you up for success both at work and outside of it.

An inclusive environment - We strive to foster a culture of belonging that is rooted in respect for all people. We believe that by celebrating diversity of voices and experiences, and by creating equitable opportunities for our team, customers, and communities, we enable people to do and be their best.

Continuous learning - We know that when you’re growing, so are we. That's why we provide opportunities to develop on the job through internal mobility, virtual learning, and a variety of development programs.

Risks

Competition from Atlassian could impact Smartsheet's market share.

The acquisition by Vista Equity Partners may disrupt current operations.

Challenges in AI integration with AWS could affect feature rollout and adoption.

Differentiation

Smartsheet offers a highly customizable platform for tailored workflow solutions.

The platform integrates seamlessly with popular apps, enhancing its versatility.

Smartsheet's AI capabilities, developed with AWS, position it as a market leader.

Upsides

Increased demand for remote work solutions boosts Smartsheet's growth potential.

The subscription model provides a steady revenue stream for continuous service improvement.

Recognition as a leader in the Gartner Magic Quadrant enhances Smartsheet's market credibility.

Land your dream remote job 3x faster with AI

Try Jobo Free