Product Operations Intern

United States

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Not SpecifiedCompensation

InternshipExperience Level

InternshipJob Type

UnknownVisa

Labor Marketplace, BiotechnologyIndustries

Requirements

Candidates must be currently enrolled in an undergraduate program with a strong interest in product operations, possess a fascination with how technology products are built and improved, and show enthusiasm for learning about AI technologies. A knack for analyzing data using spreadsheets and a problem-solving mindset with attention to detail are essential. Eagerness to learn technical skills, particularly data analysis tools like SQL, and a collaborative, hands-on approach are also required. Familiarity with automation tools, data analysis exposure (SQL, Python, Tableau, Looker), previous internship or project experience in tech, and customer-facing experience are considered a plus.

Responsibilities

The Product Operations Intern will support product rollouts and adoption by helping execute outreach and rollout plans for new features. They will contribute to product development by testing new capabilities, documenting findings, sharing user feedback, and identifying areas for improvement. The intern will also assist in analyzing feature performance by tracking key metrics, analyzing user behavior, and summarizing insights. Additionally, they will champion the user experience by gathering, organizing, and analyzing user feedback to inform the product roadmap and streamline team operations by identifying opportunities for process efficiency.

Skills

Product Operations

Data Analysis

Spreadsheets

Problem-Solving

User Experience

Instawork

Connects businesses with vetted hourly workers

About Instawork

Instawork connects businesses with over 5 million vetted short-term, seasonal, and temp-to-hire workers through its online platform. It primarily serves companies looking for hourly workers, offering a solution that is more efficient than traditional staffing agencies. The platform features an intelligent matching system that pairs businesses with suitable workers from its extensive database, supported by a rigorous vetting process to ensure reliability. This has led to a high demand for Instawork's workers, with 93% of businesses wanting them to return and a low 2% no-show rate. Businesses can view worker profiles and experience before they pick up shifts, and those looking for full-time employees can also search and hire from the database. Instawork generates revenue by charging businesses for connecting them with workers, and its importance grew during the pandemic, solidifying its market position.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$144MTotal Funding

SERIES_DCompany Stage

Consulting, Consumer SoftwareIndustries

1,001-5,000Employees