Sr. Manager, Business Applications (Finance) at PagerDuty

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Experience managing and supporting financial systems and applications, including Order to Cash/Order to Revenue, Procure to Pay, and Record to Report processes from an IT systems perspective
Strong cross-functional project leadership skills with experience partnering with stakeholder teams across Revenue, GL Accounting, Tax & Treasury, Procurement, FP&A, and Operations
People-focused leadership experience, including leading, mentoring, and developing a team of IT product managers and IT system administrators
Exceptional facilitation abilities to lead meetings, workshops, and requirements gathering sessions with diverse stakeholder groups
Ability to communicate effectively with finance stakeholders, speaking their language, translating technical concepts into business terms, and understanding financial processes, controls, and reporting requirements
Experience planning comprehensive multi-quarter and multi-year roadmaps aligning technology initiatives with business objectives
Knowledge of implementing and managing Agile and SCRUM processes
Current knowledge of NetSuite, Coupa, Zuora, and emerging financial technologies
Ability to work in a hybrid model, coming into the Atlanta, San Francisco, or Toronto office 2-3 times per week (specifically 2 days per week in San Francisco)

Responsibilities

Set the Finance applications product vision and multi-quarter roadmap, aligning technology initiatives with Finance and business objectives
Oversee the end-to-end delivery of Finance system initiatives from requirements gathering through launch and post-launch support
Lead, mentor, and develop a high-performing team of IT product managers and system administrators, focusing on career growth, professional development, continuous improvement, collaboration, and operational excellence
Lead large-scale, cross-functional projects spanning multiple business units, managing competing priorities and ensuring successful delivery while maintaining strong relationships with finance stakeholders
Utilize facilitation skills to lead productive meetings, workshops, and requirements gathering sessions with diverse stakeholder groups
Plan comprehensive roadmaps that align technology initiatives with business objectives and strategic priorities across multiple quarters and fiscal years, implementing Agile and SCRUM processes
Collaborate with the team to develop and maintain the strategy for the suite of financial applications including ERP, Billing, Procurement, and other critical business systems
Stay current with NetSuite, Coupa, Zuora, and emerging technologies to recommend and implement best-in-class solutions
Collaborate with Finance, Accounting, Revenue, Procurement, FP&A, and Operations leaders to deliver technical solutions

Skills

Key technologies and capabilities for this role

Order to CashProcure to PayRecord to ReportFinance ApplicationsEnterprise ApplicationsIT Product ManagementSystem AdministrationCross-functional LeadershipProcess ImprovementProject Management

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

PagerDuty operates a flexible, hybrid workplace where this role requires coming into the Atlanta, San Francisco, or Toronto office 2–3 times per week, with specific mention of 2 days per week in the San Francisco office.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills are required for this position?

The role requires strong cross-functional project leadership skills, exceptional facilitation abilities, and experience leading and developing teams of IT product managers and system administrators, along with expertise in managing finance stakeholders.

What is the company culture like at PagerDuty?

PagerDuty fosters collaboration with kind and ambitious people in a flexible, award-winning hybrid workplace that emphasizes in-person working, continuous improvement, and building an equitable world.

What makes a strong candidate for this Sr. Manager role?

Strong candidates will have people-focused leadership experience, proven ability to lead large-scale cross-functional projects in finance systems, and skills in facilitation, stakeholder management, and team development.

PagerDuty

Incident management and response platform

About PagerDuty

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process aids in reducing downtime and maintaining service quality across sectors like technology, finance, healthcare, and retail. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. Overall, PagerDuty aims to help organizations efficiently manage and resolve IT incidents, ensuring the reliability of their digital services.

San Francisco, CaliforniaHeadquarters

2009Year Founded

$168.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health, AD&D, Disability, Vision, Life, and Dental Insurance

Paternity and Maternity Leave

Employee Assistance Program

PTO (Vacation / Personal Days)

Sick Time

Remote Work

Adoption Assistance

401(k)

Employee Stock Purchase Program

Flexible Spending Account

Student Loan Repayment Plan

Risks

Emerging AIOps platforms may erode PagerDuty's market share.

Economic downturns could affect subscription renewals and acquisitions.

Reliance on third-party integrations poses risks if partners change APIs.

Differentiation

PagerDuty integrates seamlessly with popular tools like Microsoft Teams and Slack.

Recognized as a leader in GigaOm's 2024 Radar for AIOps.

Subscription-based model ensures steady recurring revenue from diverse industries.

Upsides

Enhanced chat collaboration attracts more enterprise clients relying on Microsoft Teams and Slack.

Strategic focus on public sector and Americas sales expands market reach.

Investments by Intech and Quantbot indicate confidence in growth potential.

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