Sr IT Business Relationship Management Commercial Operations at Abbott

Lake Forest, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Diagnostics, Medical DevicesIndustries

Requirements

Understanding of the end-to-end business processes in the primary functional areas (Commercial Operations, International Affiliate Operations, Marketing)
Experience with, and knowledge of, Enterprise Resource Planning (ERP) systems, specifically SAP
Knowledge of Customer Relationship Management Systems (CRM), specifically Salesforce
Knowledge of the software development lifecycle
Knowledge of the Abbott Shared Services model and Abbott support resolution processes
Soft skills to build and enhance relationships with the Divisional business community
Ability to collaborate with team members across functions and levels
Ability to lead cross-functional groups to common goals
Ability to effectively communicate with Executive Management
Ability to partner with the business to develop long-term strategic plans

Responsibilities

Partner with the Rapid Diagnostics Infectious Disease Commercial and Marketing Organizations to fulfill their application portfolio strategic objectives and business needs
Ensure the full application portfolio enhances the organizational strategy through successful, consistent, and predictable delivery of programs, projects, and applications
Work directly with business clients to understand end-to-end business processes and translate needs into IT opportunities and investments
Enable and standardize business processes where applicable
Work in collaboration with IT delivery and support teams, as well as business partners to align and integrate with the overall business strategy
Act as the primary liaison between IT and Rapid Diagnostics Infectious Disease business functions (Commercial Operations, International Affiliate Operations, Marketing)
Manage the relationship with business clients by applying IT and business knowledge/experience to build business cases and identify requirements for process and technology solutions
Resolve business issues and meet business needs through project delivery, working with Corporate IT Plan/Build and Support organizations for implementation and support
Manage portfolio and tactical projects aimed at improving business effectiveness, and/or assist on larger projects with Cross-Divisional/Corporate impact
Assist the Infectious Disease IT BRM Director in financial planning, project budgeting, and tracking business-owned and su (likely "support" or similar)

Skills

IT Business Relationship Management

BRM

Commercial Operations

Marketing

Business Process Analysis

Application Portfolio Management

Project Delivery

Stakeholder Management

Strategic IT Alignment

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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