Sr. Director - Tech Products (Sales and Merchandising ) - Specialty at Sysco

Concord, North Carolina, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Food DistributionIndustries

Requirements

Experience in developing and leading end-to-end product teams, establishing partnerships with engineering leadership, and defining product development and digital strategy
Strategic responsibility for performance, efficiency, and leadership of product teams
Ability to collaboratively create and foster product vision, drive product strategy, discovery, design, research, experimentation, agile project development, and enablement
Senior executive presence to role model positive culture, bridge start-up and enterprise mindsets, and represent the team as Global Head of Product to executive leadership
Deep understanding of customer needs (internal and external) through quantitative and qualitative data
Knowledge of competitive landscape in Sysco Corporation and food distribution industry trends to shape digital product strategy
Capability to hold executive leadership accountable to strategic direction and product standards, prepare and drive Steering Committee meetings, and display executive presence in interactions with c-level stakeholders
Experience representing product development activities across engineering, SRE, and data workstreams
Skills in marketing Digital Commerce products, evangelizing the portfolio, interacting with customers, relaying value/benefits, sourcing feedback, and assessing reception
Proficiency in leveraging data, analytics, and experimentation for strategic decisions and leading Continuous Improvement
Willingness to travel up to 25%

Responsibilities

Provide strategic leadership for present and future product development efforts
Direct the design, development, and enhancement of new and existing products
Drive business cases for the Digital Commerce team for AGP and LRP planning
Partner with Engineering to set product and development strategy and vision, balancing productivity and customer experience
Lead the product team to deeply understand customer needs and provide overwhelming value
Use competitive landscape and industry trends to shape digital product strategy
Work with executive leadership to ensure accountability to strategic direction and product standards; prepare and drive Steering Committee meetings (e.g., Shop)
Display executive presence in internal/external interactions and represent Digital Commerce for product development activities
Market Digital Commerce products, act as lead evangelist, interact with customers, relay value/benefits, source feedback, and assess reception/experience
Leverage data for strategic decisions with analytics and experimentation; lead Continuous Improvement for Digital Commerce and Presence
Lead, drive, and manage the product lifecycle from inception to release, overseeing Head of Product, UX Design, UX/Competitive Research, Agile Project Management, Product Operations, and Product Enablement teams
Oversee implementation of product design and development policies, objectives, and initiatives
Manage product team prioritization process, converting inputs from customers, prospects, partners, sales, engineering, market trends, and competitors into market-driven features/functions deliverable internally or via third parties
Lead UX Design, Research/Competitive Analysis to capture voice of the customer (VOC) and develop insights; develop and enhance related processes

Skills

Product Strategy

Agile Development

Digital Strategy

Strategic Leadership

Customer Research

Business Case Development

Competitive Analysis

Engineering Partnership

Sysco

Foodservice distribution for restaurants and healthcare

About Sysco

Sysco Corporation specializes in foodservice distribution, primarily serving restaurants, healthcare facilities, and educational institutions. The company offers a variety of products and services, including food items, kitchen equipment, and marketing support, tailored to meet the specific needs of its clients. Sysco differentiates itself from competitors by providing comprehensive solutions, such as the "Restaurants Rising Toolkit" during the COVID-19 pandemic, which helps restaurants adapt to new dining trends. The goal of Sysco is to make running a restaurant easier and more profitable for its clients.

Houston, TexasHeadquarters

1970Year Founded

IPOCompany Stage

Food & AgricultureIndustries

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Performance Bonus

Risks

Increased competition from tech-driven solutions could impact Sysco's market share.

Reliance on partnerships for technology advancements may pose risks if results are unmet.

Socially responsible investing trends may pressure Sysco to improve ESG standards.

Differentiation

Sysco offers comprehensive B2B solutions, including food products, equipment, and marketing services.

The company provides flexible payment options and waives delivery minimums for scheduled deliveries.

Sysco's 'Restaurants Rising Toolkit' supports restaurants adapting to new dining trends.

Upsides

Sysco can capitalize on the demand for plant-based and alternative protein products.

The rise of ghost kitchens offers Sysco opportunities for specialized supply chain solutions.

Digital transformation in foodservice allows Sysco to enhance service offerings and engagement.

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