Sr. Director, Research

Seattle, Washington, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise SoftwareIndustries

Requirements

Candidates must possess 15+ years of industry experience in human-centered design or research, with at least 7 years in people leadership. Director-level leadership experience is mandatory, along with a proven track record of leading high-performing research teams and attracting top talent. Demonstrated success in ensuring a research team delivers strategic business value and deep experience leading teams that deliver both qualitative and quantitative research insights, spanning generative and evaluative research efforts, are essential. Additional qualifications include the ability to attract and retain talent, high ambiguity tolerance, strong written and verbal communication skills, and strategic systems thinking.

Responsibilities

The Sr. Director, Research is responsible for defining a vision, strategic objectives, and outcomes for delivering insights that support every product area. As a member of the UX core leadership team, this role plays a key part in defining how effective experiences are designed and delivered for all user types. The position involves aligning with cross-organizational leaders to define and deliver a comprehensive, 360-degree view of prospects, customers, and users, ensuring all Workmates have access to reliable and easily understandable insights.

Skills

Research

User Experience

Cross-functional collaboration

Workday

Cloud applications for finance and HR management

About Workday

Workday provides enterprise cloud applications that focus on finance and human resources for medium to large-sized businesses across various industries. Its main products include Workday Human Capital Management, Workday Financial Management, Workday Adaptive Planning, and Workday Student, which help organizations manage their workforce and streamline financial operations. The software operates on a subscription model, allowing clients to pay a recurring fee based on the number of users and specific modules needed. This model supports continuous updates and improvements to the software. Workday stands out from competitors due to its strong emphasis on customer satisfaction and employee engagement, offering tools like Workday Peakon Employee Voice to enhance workforce experience. The company's goal is to provide essential tools that improve operational efficiency and support businesses in managing their human resources and financial operations effectively.

Pleasanton, CaliforniaHeadquarters

2005Year Founded

$209.4MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Flexible Work Hours

Hybrid Work Options

Performance Bonus

Stock Options

Professional Development Budget

Conference Attendance Budget

Risks

Emerging HR tech startups like Buk could challenge Workday's market share.

Dependency on third-party platforms like Udemy may complicate service delivery.

Strategic shifts under new leadership could disrupt existing customer relationships.

Differentiation

Workday is a leader in cloud-based HCM and ERP solutions for large enterprises.

The company offers a subscription model ensuring steady revenue and continuous software updates.

Workday's focus on employee engagement tools like Peakon sets it apart in the market.

Upsides

Increased demand for cloud HCM solutions boosts Workday's market potential.

AI-driven analytics enhance Workday's financial management offerings with predictive insights.

Workday's partner ecosystem expansion, like with MetLife, opens new customer opportunities.

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