Sr. Director, Product Management- Consumer Account Opening at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries

Requirements

  • At least 9 years of experience working in Product Management
  • Currently has, or is in the process of obtaining, a Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), with expectation that the required degree will be obtained on or before the scheduled start date
  • Or, a Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Responsibilities

  • Lead Capital One's Retail Bank Consumer Account Opening team to drive growth of the national bank
  • Define and drive an agenda to power growth through experience innovation and experimentation
  • Manage a critical business function and drive the next horizon of integrated growth, modernization, and data strategy
  • Demonstrate proficiency in Capital One Product Framework: Human Centered (obsess about customer needs to reimagine and innovate solutions), Business Focused (deliver game-changing outcomes through leverage and execution excellence), Technology Driven (leverage technology for innovative and resilient solutions enabling near- and long-term value), Integrated Problem Solving (identify and resolve complex problems to deliver outcomes while mitigating risks), Transformational Leadership (lead cross-functional teams to solve customer problems and drive organizational alignment)
  • Blend strategic thinking, strong leadership, and technical problem-solving to shape the "first impression" for customers and support top bank growth initiatives

Skills

Product Management
Strategic Thinking
Leadership
Technical Problem-Solving
Customer Experience
Data Strategy
Experimentation
Modernization
Growth Strategy
Cross-Functional Leadership

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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