[Remote] Sr Director, Product Management - AI & Automation at PagerDuty

Canada

PagerDuty Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Digital Operations Management, SoftwareIndustries

Skills

Key technologies and capabilities for this role

Product StrategyRoadmap DevelopmentAIAutomationWorkflow AutomationRunbook AutomationProduct ManagementTeam LeadershipResource AllocationIncident ManagementAIOps

Questions & Answers

Common questions about this position

What is the reporting structure for this role?

You’ll report directly to the SVP of Product Management and set the strategic direction with peers leading Incident Management and AIOps.

Is this a remote position?

This information is not specified in the job description.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills and experience are needed for this Senior Director role?

The role requires strategic product leadership, hands-on execution, team leadership skills, and expertise at the intersection of AI, automation, and digital operations management.

What is the company culture like at PagerDuty?

PagerDuty offers a flexible, award-winning workplace where you collaborate with kind and ambitious people to tackle complex problems and build a more equitable world.

PagerDuty

Incident management and response platform

About PagerDuty

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process aids in reducing downtime and maintaining service quality across sectors like technology, finance, healthcare, and retail. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. Overall, PagerDuty aims to help organizations efficiently manage and resolve IT incidents, ensuring the reliability of their digital services.

San Francisco, CaliforniaHeadquarters
2009Year Founded
$168.9MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Health, AD&D, Disability, Vision, Life, and Dental Insurance
Paternity and Maternity Leave
Employee Assistance Program
PTO (Vacation / Personal Days)
Sick Time
Remote Work
Adoption Assistance
401(k)
Employee Stock Purchase Program
Flexible Spending Account
Student Loan Repayment Plan

Risks

Emerging AIOps platforms may erode PagerDuty's market share.
Economic downturns could affect subscription renewals and acquisitions.
Reliance on third-party integrations poses risks if partners change APIs.

Differentiation

PagerDuty integrates seamlessly with popular tools like Microsoft Teams and Slack.
Recognized as a leader in GigaOm's 2024 Radar for AIOps.
Subscription-based model ensures steady recurring revenue from diverse industries.

Upsides

Enhanced chat collaboration attracts more enterprise clients relying on Microsoft Teams and Slack.
Strategic focus on public sector and Americas sales expands market reach.
Investments by Intech and Quantbot indicate confidence in growth potential.

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