Sr. Director, MSP

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

Job Summary

The 1Password Partner team proactively works to support our partner ecosystem to get the most value in their investment in security and privacy by establishing long term strategic relationships and acting as a trusted advisor. Partners are a core focus for the future growth of 1Password.

In the role of Head of MSP, reporting directly to VP, Partnerships, you will take ownership of driving substantial growth within our Managed Service Provider (MSP) channel. Your pivotal responsibility will be to formulate and execute MSP strategies that lead our partners through established best practices. Demonstrating a profound understanding of the needs of their customers, you will act as a dedicated advocate within 1Password. You will forge robust professional relationships with key partners across the MSP channel ecosystem, and leverage these connections to identify opportunities for strategic growth plans. Your expertise will guide the identification of programs and strategies that not only foster partner growth but also contribute significantly to the overall growth of 1Password.

This role represents a senior-level position demanding a skillful blend of sales acumen, leadership prowess, program development finesse, and adept relationship management. Your mission is to deliver a suite of scalable, partner-centric, revenue-generating partnerships that align seamlessly with 1Password's overarching objectives.

This is a Remote opportunity within Canada and the United States.

What we're looking for:

• Demonstrated successful experience leading the channel management activities for Managed Service Providers (MSP)
• Extensive experience working with channel partners across MSPs, Resellers and/or distributors
• Demonstrated ability to collaborate cross-functionally, offering insights and prioritizing product roadmaps to align with MSP partner requirements.
• Ability to translate the requirements of initiatives into actionable features that can be delivered in increments
• Proven experience leading and aligning multiple teams across sales, marketing, business development, product marketing, and customer support to execute on strategy.
• Track record of consistently meeting and exceeding quotas
• Over 10 years of experience in channel partner management and/or business development with at least 5 years of experience leading people.
• Proven success hiring and developing a highly engaged and high performing team
• Demonstrated understanding of building customer-centric partnerships from ground zero with a bias toward action.
• Extensive experience navigating strategic and complex partnerships adeptly, facilitating co-selling with internal teams and ensuring cross-functional coordination.
• Problem-solving mentality leveraging both internal and external resources, adept conflict resolution, and diligent follow-through with channel partners.
• Possess a network of relationships with channel partners to aid in oppo