Sr. Director, Customer Experience & Design (UX) at Saviynt

Dallas, Texas, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, Identity Management, TechnologyIndustries

Requirements

15+ years of product management experience with 10+ years managing Product or Design teams (highly preferred: experience directly managing UX designers)
Bachelor’s degree or higher in Design, advanced degree in a technical field, or equivalent relevant experience
Comfortable with executive and stakeholder communications
Exemplary communication and relationship skills (verbal, written, and presentations)
Track record of successful delivery of company-critical projects
Strong leadership skills and executive presence
Experience with enterprise products or services
Experience with technical platform products and developer users
Knowledge in identity, access management, device/mobility management, and/or developer-facing products
Background in SaaS products

Responsibilities

Understanding core business problems and requirements from customers, prospects, sales, and support
Owning the Saviynt modern experience
Developing roadmaps that make hard tradeoffs and prioritize the highest value work first
Collaborating closely with Architects, Engineers, and UX to define robust and scalable solutions
Leading cross-functional teams to bring new products to life and drive adoption and success
Leveraging product data to continually improve existing products
Tracking industry trends and thinking strategically to develop differentiated solutions
Being the subject matter expert for product areas and enabling counterparts in marketing and technical sales
Driving technical development in a project/program management capacity, including development of and reporting on complex program schedules
Leading a collaborative design process for Saviynt product portfolio using data-informed design practices, user research, and market needs
Creating storyboards and wireframes to communicate and validate designs with stakeholders
Leading the design team to produce user-centric designs by creating user journey maps and developing personas
Leading the design team to create and own the design guide and philosophy to ensure a cohesive and consistent design across the platform

Skills

Key technologies and capabilities for this role

UX DesignUI DesignDesign ThinkingProduct RoadmappingCross-functional LeadershipStrategic Product ManagementTechnical UnderstandingUser Experience Strategy

Questions & Answers

Common questions about this position

What experience level is required for this Sr. Director role?

The role requires 15+ years of product management experience, with 10+ years managing Product or Design teams, and highly preferred experience directly managing UX designers.

What education is needed for this position?

A Bachelor’s degree or higher in Design, an advanced degree in a technical field, or equivalent relevant experience is required.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this Sr. Director position?

A strong candidate brings a unique mix of technical understanding, design thinking, and strategic product talent, along with experience leading UX designers with exceptional autonomy in a collaborative environment.

Saviynt

Cloud-based identity security and access governance

About Saviynt

Saviynt provides a cloud-based platform focused on identity security and access governance for businesses. Its services include identity governance and administration, third-party access governance, and cloud privileged access management, all aimed at helping organizations manage and secure digital identities, including those of employees and vendors. The platform features automated workflows and tools that simplify identity lifecycle management, while offering visibility and analytics to help businesses stay audit-ready and reduce identity-related risks. Unlike many competitors, Saviynt emphasizes user-friendliness and ease of implementation, making it accessible for a wide range of clients from small businesses to large enterprises. The company's goal is to protect major brands and support their cloud and security initiatives through a subscription-based model that ensures ongoing revenue and investment in product development.

El Segundo, CaliforniaHeadquarters

2010Year Founded

$165.4MTotal Funding

DEBTCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Emerging identity security startups pose a threat to Saviynt's market share.

Rapid AI advancements may outpace Saviynt's current technological capabilities.

Data privacy and regulatory challenges could hinder global service expansion.

Differentiation

Saviynt offers a unified platform for cloud, enterprise, and big data security.

The AI-powered Intelligence Suite enhances decision-making in identity and access management.

Saviynt's user-friendly platform simplifies identity lifecycle management with automated workflows.

Upsides

Saviynt's recognition as a 2024 Gartner Customers' Choice highlights strong customer satisfaction.

Partnership with SPG expands cybersecurity capabilities and market reach.

Hiring industry experts strengthens Saviynt's leadership and product marketing efforts.

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