Included Health

Sr. Consumer Marketing Content Strategist

Remote

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, BiotechnologyIndustries

Requirements

Candidates should possess a Bachelor's or Master's degree in marketing, journalism, communications, or a related field, coupled with over 7 years of experience in content strategy, marketing, and messaging. Expertise in journey mapping, messaging frameworks, and persona-driven content strategies is essential, along with strong experience in creating consumer messaging aligned with organizational goals. Excellent project management, cross-functional collaboration, and communication skills are required, as is a data-driven approach and a builder mentality to create scalable solutions.

Responsibilities

The Sr. Consumer Marketing Content Strategist will lead the development and execution of content strategy for consumer marketing, creating messaging frameworks, content plans, and journeys to boost engagement and achieve measurable results. Responsibilities include developing and communicating a strategic content vision aligned with Consumer Marketing OKRs, building and scaling a content strategy function, and mentoring team members. The role involves leading content strategy creation, including journey mapping and persona-based messaging, and tailoring content for client and consumer audiences while ensuring brand consistency. Collaboration with cross-functional teams to create member-facing content and managing editorial calendars, overseeing content production, and ensuring timely distribution across platforms are key duties. The strategist will also actively participate in content creation, continuously optimize content through performance tracking and A/B testing, track and analyze content performance metrics, refine strategies based on insights, and report findings to stakeholders.

Skills

Content Strategy
Messaging Frameworks
Content Planning
Journey Mapping
Persona-Based Messaging
Editorial Calendars
Content Production
Content Optimization
A/B Testing
Data-Driven Insights
Cross-functional Collaboration
Brand Positioning
Marketing Content

Included Health

Healthcare advocacy and specialized care services

About Included Health

Included Health focuses on enhancing the healthcare experience for individuals who often face challenges in accessing quality care. The company provides a variety of services, including primary care, behavioral health, and virtual care, ensuring that members receive timely and appropriate treatment. Their model emphasizes 24/7 on-demand care with a diverse group of providers, allowing for personalized support tailored to complex health needs. Unlike many competitors, Included Health prioritizes underserved populations and partners with employers and consultants to deliver comprehensive healthcare solutions that not only improve health outcomes but also help reduce costs. The ultimate goal of Included Health is to make quality healthcare accessible and understandable for everyone, particularly those who have been overlooked by traditional healthcare systems.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$337.5MTotal Funding
GROWTH_EQUITY_VCCompany Stage
HealthcareIndustries
51-200Employees

Benefits

Along with comprehensive medical, dental and vision plans; all employee spouses and children can access Included Health services at no cost. For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees.

Risks

Competition from Teladoc and Amwell threatens market share.
Post-merger integration challenges could affect service delivery.
Regulatory scrutiny on telehealth may impact operational flexibility.

Differentiation

Included Health offers integrated primary and behavioral health services.
They provide 24/7 on-demand care with diverse providers.
Their data-driven approach enhances healthcare outcomes and reduces costs.

Upsides

Rising demand for telehealth boosts Included Health's virtual care services.
Employers investing in healthcare benefits expand Included Health's client base.
Value-based care models align with Included Health's focus on outcomes.

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