Senior Communications Manager
MozillaFull Time
Senior (5 to 8 years)
Chicago, Illinois, United States
Candidates must have 7 years of experience in corporate or internal communications, preferably within the technology industry or IT communications. A strong understanding of IT subject matter, exceptional writing and editing skills with the ability to simplify technical concepts, and advanced proficiency in Microsoft 365 (Word, PowerPoint, Teams) and SharePoint are required. Familiarity with email marketing tools, virtual event platforms, and a willingness to adopt new digital tools, including AI, are also necessary.
The Senior Communications Specialist will develop and execute communication plans for technology projects and initiatives, creating engaging content across multiple channels like email, intranet, and video. This role involves partnering with IT leaders, managing communications for events such as town halls and webinars, and overseeing internal communication platforms. Additionally, the specialist will support crisis communications during IT incidents, track engagement metrics, and utilize data to improve communication strategies.