Endpoint Engineer

Employment Type: Full time Location Type: Work from Office Location: Pune, India

Position Overview

CrowdStrike is a global leader in cybersecurity, dedicated to protecting the people, processes, and technologies that drive modern organizations. Our mission is to stop breaches, and we have redefined modern security with the world's most advanced AI-native platform. We are seeking an exceptional Endpoint Engineer to drive our endpoint management and vulnerability management initiatives across Windows, macOS, and Linux clients. This role is based in our Pune, India office and is not a remote position.

About the Role

In this role, you will leverage your deep technical expertise in Jamf Pro (for macOS) and Microsoft SCCM (for Windows) to ensure our global workforce enjoys a world-class, secure, and thoughtful user experience on every endpoint. You will be responsible for deploying and managing device configurations, software updates, and security policies, all while keeping user productivity and cross-platform consistency in mind. As part of our IT team, you’ll collaborate closely with security, infrastructure, and support teams to build a unified and secure endpoint environment. The ideal candidate is passionate about security and user support, combining a relentless focus on protecting devices and data with a commitment to providing an excellent, user-centric experience. This role demands technical excellence, innovation, and a team-first attitude.

Responsibilities

• Manage cross-platform endpoints: Administer and maintain endpoint management systems, including Jamf Pro for macOS and Microsoft SCCM for Windows, to deploy software, enforce configurations, and ensure all devices (including Linux endpoints) are secure and up-to-date.
• Lead vulnerability management: Drive vulnerability and patch management efforts for all client endpoints – perform regular OS and application updates, coordinate security patches, and remediate vulnerabilities in a timely manner to protect against threats.
• Ensure security & compliance: Implement and enforce endpoint security policies (encryption, antivirus/EDR, firewalls, etc.) and compliance standards across Windows, Mac, and Linux systems, aligning with CrowdStrike’s high security benchmarks while minimizing impact on user experience.
• Collaborate across teams: Work closely with Cybersecurity, IT Operations, and Support teams to design and deploy endpoint solutions and respond swiftly to emerging threats or incidents on user devices.
• Provide thoughtful user support: Troubleshoot and resolve complex issues on user endpoints (Windows/Mac/Linux) with a focus on customer service and empathy. Strive to deliver quick resolutions and proactive communication, ensuring users have a positive support experience.
• Automate and innovate: Develop scripts and automated workflows (using tools like PowerShell, Bash, or Python) to streamline device provisioning, software distribution, configuration changes, and system health monitoring across all platforms.
• Monitor and optimize: Continuously monitor endpoint performance, security alerts, and compliance dashboards. Proactively address any anomalies or trends, and optimize configurations to improve reliability, performance, and security.

Company Information

CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.